At a Glance
- Tasks: Lead service operations in the agricultural machinery sector and ensure exceptional customer support.
- Company: Top-tier agricultural business focused on selling and servicing equipment.
- Benefits: Competitive salary, company car, bonuses, and strong training focus.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Join a supportive team and work with leading agricultural machinery brands.
- Qualifications: Experience in vehicle service management or workshop management preferred.
The predicted salary is between 35000 - 45000 € per year.
Are you an experienced and driven Workshop/Service Manager? We need you to lead our service operations within the agricultural machinery sector in Southam. This is a top tier agricultural business selling and servicing new and used agricultural equipment. You will be responsible for ensuring exceptional customer support, efficient workshop performance, managing the team and time sheets. You will be promoting the business and prospecting for additional work. You will be the link between customers, engineers, and the wider business—ensuring that service delivery is professional, timely, and commercially effective.
Coming from a service management background, you will be:
- Overseeing the day-to-day running of the service department
- Attending on and off site meetings
- Responsible for the branch profitability
- Managing the service engineers and support team
- Overseeing the Engineers, Support team and H&S
- Building and maintaining strong customer relationships, ensuring high levels of satisfaction and retention
- Planning and coordinating service schedules, breakdown response, and maintenance contracts
- Monitoring performance metrics, KPIs, and profitability of the service function
- Leading, motivating, and developing a team of engineers and support staff
- Working closely with parts and sales departments to ensure seamless service delivery
- Identifying opportunities to grow aftersales revenue, including service packages and upgrades
You will have experience in vehicle service management/assistant manager or workshop management of vehicles. Agricultural, plant, or heavy equipment preferred but not essential. You will combine commercial awareness with a focus on profitability and customer service, be highly organised with the ability to manage multiple priorities. Strong communication and problem-solving skills, IT literate with experience using service management systems.
We offer a strong focus on training for you, your team and apprentices. A healthy and competitive salary, company car and a bonus on your department's profit. The opportunity to work with, and on leading agricultural machinery brands. A supportive and forward-thinking working environment.
For more information or to apply, please click the link and apply to Katie with your CV. I will call you straight back. No need for a cover letter, we can have a chat.
Workshop Manager in Southam employer: CDS Labour (Group UK) Ltd
Join a leading agricultural business in Southam as a Workshop Manager, where you will thrive in a supportive and forward-thinking environment. We prioritise employee growth through comprehensive training for you and your team, alongside a competitive salary, company car, and performance bonuses. Experience the satisfaction of working with top-tier agricultural machinery while building strong customer relationships and driving service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager in Southam
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in service management and how it relates to the role. Highlight your achievements and how you've successfully led teams in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the interview process.
✨Tip Number 4
Don’t forget to follow up! After your chat with Katie, send a quick thank-you message expressing your enthusiasm for the role. It shows professionalism and keeps you on their radar.
We think you need these skills to ace Workshop Manager in Southam
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in workshop or service management, especially if it's in the agricultural machinery sector. We want to see how your background aligns with what we need for the Workshop Manager role.
Keep It Relevant:Tailor your CV to focus on the skills and experiences that are most relevant to the job description. Mention your ability to manage teams, oversee service operations, and maintain customer relationships—these are key for us!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and what you can bring to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we’ll get back to you quickly. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at CDS Labour (Group UK) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of agricultural machinery and service management. Familiarise yourself with the latest trends in the industry, as well as the specific equipment the company deals with. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you resolved conflicts or improved team performance—this will demonstrate your capability to manage and inspire others.
✨Customer Focus is Key
Since customer satisfaction is crucial, be ready to discuss how you've built and maintained strong relationships with clients. Share stories that highlight your problem-solving skills and how you've gone above and beyond to ensure customer needs are met.
✨Prepare for Practical Scenarios
Expect to face situational questions that assess your ability to handle real-life challenges in the workshop. Think through potential scenarios related to service delivery, team management, and profitability, and prepare your responses to showcase your strategic thinking and decision-making skills.
