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- Tasks: Support network infrastructure and enhance Cisco IP Telephony systems.
- Company: Global tech services company with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in network operations.
- Qualifications: 3+ years in IP Telephony and strong customer service skills.
- Other info: Flexible hours with exciting project involvement.
The predicted salary is between 40000 - 50000 £ per year.
A global technology services company is seeking a Network Operations Engineer in the Gatwick area. This hybrid role involves providing network infrastructure support, primarily focusing on Cisco IP Telephony and working within a team.
Candidates should have at least 3 years of experience in IP Telephony and a strong customer service approach. The position includes Out of Hours cover and project activities.
Voice Network Engineer – CUCM/IP Telephony, Hybrid employer: CDS, a Hewlett Packard Enterprise company
Contact Detail:
CDS, a Hewlett Packard Enterprise company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voice Network Engineer – CUCM/IP Telephony, Hybrid
✨Tip Number 1
Network with industry professionals! Join online forums or local meetups related to IP Telephony. This can help us get insider info on job openings and make valuable connections.
✨Tip Number 2
Prepare for technical interviews by brushing up on your Cisco knowledge. We should practice common scenarios and troubleshooting techniques that might come up during the interview process.
✨Tip Number 3
Showcase your customer service skills! In our interviews, we need to highlight how we've effectively communicated and resolved issues in past roles, especially in high-pressure situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Voice Network Engineer – CUCM/IP Telephony, Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco IP Telephony and any relevant projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about network operations and how your customer service approach aligns with our values. Keep it engaging and personal – we love a good story!
Showcase Your Team Spirit: Since this role involves working within a team, highlight any collaborative projects or experiences in your application. We value teamwork, so let us know how you contribute to a positive team environment!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CDS, a Hewlett Packard Enterprise company
✨Know Your Tech
Make sure you brush up on your knowledge of Cisco IP Telephony and CUCM. Be ready to discuss specific projects you've worked on, as well as any challenges you faced and how you overcame them. This shows your hands-on experience and problem-solving skills.
✨Customer Service Mindset
Since the role emphasises a strong customer service approach, think of examples where you've gone above and beyond for a client or team member. Prepare to share these stories during the interview to demonstrate your commitment to excellent service.
✨Team Player Vibes
This position involves working within a team, so be prepared to talk about your collaboration experiences. Highlight how you’ve contributed to team success in past roles, especially in high-pressure situations or during project activities.
✨Out of Hours Readiness
Since the job includes Out of Hours cover, it’s important to express your willingness and ability to handle this aspect. Be honest about your availability and discuss how you manage work-life balance while being committed to your responsibilities.