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- Tasks: Support network infrastructure and enhance Cisco IP Telephony systems.
- Company: Global technology services company with a strong reputation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in network operations.
- Qualifications: 3+ years in IP Telephony and excellent customer service skills.
- Other info: Flexible hours with project involvement and Out of Hours cover.
The predicted salary is between 40000 - 50000 £ per year.
A global technology services company is seeking a Network Operations Engineer in the Gatwick area. This hybrid role involves providing network infrastructure support, primarily focusing on Cisco IP Telephony and working within a team.
Candidates should have at least 3 years of experience in IP Telephony and a strong customer service approach. The position includes Out of Hours cover and project activities.
Voice Network Engineer – CUCM/IP Telephony, Hybrid in London employer: CDS, a Hewlett Packard Enterprise company
Contact Detail:
CDS, a Hewlett Packard Enterprise company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voice Network Engineer – CUCM/IP Telephony, Hybrid in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry, especially those who work with Cisco IP Telephony. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer service approach. We recommend practising common interview questions related to IP Telephony and having examples ready to showcase your experience.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing familiar faces!
We think you need these skills to ace Voice Network Engineer – CUCM/IP Telephony, Hybrid in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3+ years of experience in IP Telephony. We want to see how your background aligns with the role, so don’t hold back on those relevant projects and achievements!
Customer Service Matters: Since a strong customer service approach is key for us, share examples of how you've gone above and beyond for clients. This will show that you’re not just technically skilled but also great at building relationships.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention Cisco IP Telephony and any related technologies you’ve worked with. We love seeing candidates who take the time to connect their skills to what we need!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CDS, a Hewlett Packard Enterprise company
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco IP Telephony and CUCM. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show your technical expertise and problem-solving skills.
✨Showcase Your Customer Service Skills
Since this role emphasises a strong customer service approach, prepare examples of how you've successfully handled customer issues in the past. Think about times when you went above and beyond to ensure client satisfaction, as this will highlight your commitment to service.
✨Prepare for Out of Hours Scenarios
Given that the position includes Out of Hours cover, be ready to discuss your availability and how you would handle urgent network issues outside of regular hours. This shows your dedication and readiness to support the team whenever needed.
✨Teamwork Makes the Dream Work
As you'll be working within a team, think of examples that demonstrate your ability to collaborate effectively. Discuss how you've contributed to team projects and how you handle conflicts or differing opinions. This will illustrate your interpersonal skills and adaptability.