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- Tasks: Manage maintenance ticket requests and support account teams with upgrades.
- Company: Join CDS, a part of Hewlett Packard Enterprise, focused on innovative business services.
- Benefits: Enjoy a structured work schedule from Monday to Friday, 09:00 to 17:30.
- Why this job: Be part of a dynamic team solving real tech issues and enhancing your skills.
- Qualifications: Full UK driving license; knowledge of Brocade, HPE Apollo/3PAR, and ITIL is a plus.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 42000 £ per year.
CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.
Role is primarily a position to manage delivery of maintenance ticket requests but also to support the wider account team at other locations with maintenance & upgrade tasks as required.
Covering site Monday to Friday, from 09:00 to 17:30.
Troubleshooting hardware and firmware issues on server & storage.
Adhering to strict policies and processes around security and data protection.
Risk ownership and escalation.
Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership.
Full UK driving license.
Helpful to have knowledge of Brocade, HPE Apollo / 3PAR and Sun/Oracle servers.
ITIL Service Management Foundation.
Experience of IT incident management.
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We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.
Data Engineer - Software employer: CDS, a Hewlett Packard Enterprise company
Contact Detail:
CDS, a Hewlett Packard Enterprise company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Engineer - Software
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Brocade, HPE Apollo / 3PAR, and Sun/Oracle servers. Having hands-on experience or relevant knowledge in these areas will make you stand out during the interview process.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of past experiences where you successfully troubleshot hardware or firmware issues. Be ready to discuss how you approached these challenges and what the outcomes were.
✨Tip Number 3
Since the role involves adherence to strict policies around security and data protection, brush up on your knowledge of ITIL Service Management and data protection regulations. This will show that you are serious about compliance and risk management.
✨Tip Number 4
Make sure to highlight your ability to work under pressure and react urgently to situations. Prepare to share specific instances where you took ownership of a problem and how you managed to resolve it effectively.
We think you need these skills to ace Data Engineer - Software
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Data Engineer at CDS. Familiarize yourself with the specific technologies mentioned, such as Brocade, HPE Apollo / 3PAR, and Sun/Oracle servers.
Tailor Your CV: Customize your CV to highlight relevant experience in IT incident management, troubleshooting hardware and firmware issues, and any familiarity with ITIL Service Management. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and urgency in handling maintenance ticket requests. Mention your full UK driving license and how it relates to the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CDS, a Hewlett Packard Enterprise company
✨Understand the Role
Make sure you have a clear understanding of the Data Engineer position and its responsibilities. Familiarize yourself with maintenance ticket requests, troubleshooting hardware and firmware issues, and the importance of adhering to security policies.
✨Showcase Relevant Experience
Prepare to discuss your previous experience with IT incident management and any relevant projects you've worked on. Highlight your familiarity with Brocade, HPE Apollo / 3PAR, and Sun/Oracle servers, as this will demonstrate your technical expertise.
✨Demonstrate Problem-Solving Skills
Be ready to provide examples of how you've handled urgent situations in the past. Discuss your approach to problem ownership and escalation, as well as how you prioritize tasks under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
