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- Tasks: Manage maintenance ticket requests and support account teams with upgrades.
- Company: Join CDS, a part of Hewlett Packard Enterprise, delivering top-notch tech services.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a dynamic team solving real tech challenges while growing your skills.
- Qualifications: Full UK driving license; knowledge of Brocade and ITIL Service Management is a plus.
- Other info: Work Monday to Friday, 09:00 to 17:30, in a role that values urgency and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.
Role is primarily a position to manage delivery of maintenance ticket requests but also to support the wider account team at other locations with maintenance & upgrade tasks as required.
Covering site Monday to Friday, from 09:00 to 17:30.
Troubleshooting hardware and firmware issues on server & storage.
Adhering to strict policies and processes around security and data protection.
Risk ownership and escalation.
Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership.
Full UK driving license.
Helpful to have knowledge of Brocade, HPE Apollo / 3PAR and Sun/Oracle servers.
ITIL Service Management Foundation.
Experience of IT incident management.
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Data Engineer - flexible working employer: CDS, a Hewlett Packard Enterprise company
Contact Detail:
CDS, a Hewlett Packard Enterprise company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Engineer - flexible working
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Brocade, HPE Apollo / 3PAR, and Sun/Oracle servers. Having hands-on experience or relevant projects to discuss can set you apart during the interview.
✨Tip Number 2
Brush up on ITIL Service Management principles. Understanding these concepts will not only help you in the role but also demonstrate your commitment to best practices in IT service management.
✨Tip Number 3
Prepare to discuss your experience with incident management and how you've handled troubleshooting in past roles. Be ready to provide examples that showcase your problem-solving skills and urgency in addressing issues.
✨Tip Number 4
Since the role involves working closely with a team, think about examples of successful collaboration from your previous experiences. Highlighting your ability to work well with others will be crucial in demonstrating your fit for the team.
We think you need these skills to ace Data Engineer - flexible working
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Data Engineer position. Understand the key responsibilities, such as managing maintenance ticket requests and troubleshooting hardware issues, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with IT incident management, server and storage troubleshooting, and familiarity with technologies like Brocade and HPE Apollo / 3PAR. This will show that you are well-suited for the role.
Showcase Problem-Solving Skills: Since the role requires a sense of urgency and problem ownership, provide examples in your application that demonstrate your ability to recognize and react to challenging situations effectively.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role.
How to prepare for a job interview at CDS, a Hewlett Packard Enterprise company
✨Understand the Role
Make sure you have a clear understanding of the Data Engineer position and its responsibilities. Familiarize yourself with maintenance ticket requests, troubleshooting hardware and firmware issues, and the importance of adhering to security policies.
✨Showcase Relevant Experience
Prepare to discuss your previous experience with IT incident management and any relevant technologies like Brocade, HPE Apollo / 3PAR, and Sun/Oracle servers. Highlight specific examples where you've successfully managed similar tasks.
✨Demonstrate Problem-Solving Skills
Be ready to share instances where you've recognized and reacted to urgent situations. Employers value candidates who take ownership of problems and can demonstrate effective troubleshooting skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to service delivery and how they handle maintenance and upgrade tasks. This shows your interest in the role and helps you assess if it's the right fit for you.
