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For Companies At a Glance
- Tasks: Create and maintain user-focused documentation for CDP's product portfolio.
- Company: Join CDP, a global non-profit leading environmental disclosure.
- Benefits: Competitive salary, hybrid work model, and a chance to make an impact.
- Why this job: Help drive sustainability by improving documentation for vital environmental projects.
- Qualifications: Experience in technical writing and strong communication skills required.
- Other info: Collaborative team environment with opportunities for personal growth.
The predicted salary is between 39525 - 49407 £ per year.
Salary: £39,525 – £49,407
Location: London
About CDP
CDP is a global non‑profit that runs the world’s environmental disclosure system for companies, cities, states and regions. Founded in 2000, it works with more than 590 investors holding over $110 trillion in assets, leveraging capital markets and corporate procurement to motivate companies to disclose their environmental impacts and reduce greenhouse‑gas emissions. In 2021, over 14,000 organizations disclosed data through CDP, including more than 13,000 companies representing 64% of global market capitalization and over 1,100 cities, states and regions. Fully TCFD aligned, CDP holds the largest environmental database in the world, and its scores drive investment and procurement decisions towards a zero‑carbon, sustainable and resilient economy.
About the Team
The Product Owner team defines the product roadmap, prioritisation and requirements for their product portfolio. Working closely with Data and Engineering, the team delivers products using an agile framework.
About this role
The Technical Writer will create and maintain clear, accurate, and user‑focused internal documentation across CDP’s product portfolio, covering logic, configuration, setup processes, process maps and release notes. A key focus is reviewing and improving existing documentation to ensure consistency and usability.
What you will do
- Plan and prioritise documentation by collaborating with product owners, designers, developers, and QA engineers to identify gaps and understand features.
- Write clear, user‑focused documentation for product features, configurations, system logic and internal processes, using visuals (diagrams or videos) where relevant.
- Review, revise and restructure outdated material to ensure clarity, accuracy and consistency with current features, updates, tone and style.
- Maintain an internal knowledge hub to support ongoing development and team collaboration, including audits and tracking revisions and versions.
- Review and improve content based on feedback or usability testing with stakeholder teams.
- Communicate progress, raise blockers and clarify priorities with the Senior Technical Writer.
Team Collaboration
- Clarify expectations through regular 1:1s, clear objectives and open performance conversations.
- Promote a respectful and inclusive workplace where knowledge is shared openly.
- Live CDP values and demonstrate appropriate behaviours.
Stakeholders
Internal: Product, Customer Success, Revenue, Disclosure content, Marketing and Communications, Finance, Legal, Growth, and Policy. External: Companies (Disclosers, Requestors), Financial Institutions, Governments (Cities, States, and Regions), Indices, NGOs, and Academics.
We’re looking for
- Proven experience as a Technical Writer in a product‑led or technical organisation.
- Comfortable working in a developing documentation function with evolving processes and standards.
- Ability to manage your own documentation tasks and timelines with minimal supervision.
- Excellent communication and collaboration skills, and ability to work effectively at all levels.
- Familiarity with tools such as Notion, Loom, Figma or any image editing/diagramming tool.
- Understanding of documentation best practices, content structure, and user experience principles.
- Comfortable creating visual content (e.g., diagrams, charts) and using video tools for walkthroughs.
Hybrid role: candidates must live within commutable distance of the London office and be comfortable with 2 days in the office per week.
Technical Writer (6‑Month FTC – Maternity Cover) in London employer: CDP
Contact Detail:
CDP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer (6‑Month FTC – Maternity Cover) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CDP on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the company.
✨Tip Number 2
Prepare for the interview by diving deep into CDP’s mission and values. We want to show that we’re not just a fit for the role, but also for the culture. Tailor our answers to reflect how we align with their goals.
✨Tip Number 3
Bring our A-game to the interview by showcasing our technical writing skills. Consider preparing a portfolio of past work or even a sample document relevant to CDP’s needs. This will help us stand out from the crowd!
✨Tip Number 4
Follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Plus, it shows that we’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Technical Writer (6‑Month FTC – Maternity Cover) in London
Some tips for your application 🫡
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Technical Writer role. Highlight your experience in creating user-focused documentation and any familiarity with tools like Notion or Figma. We want to see how your skills align with what we’re looking for!
Showcase Your Writing Skills: Since this is a writing position, include samples of your previous work if possible. Whether it’s documentation, guides, or even blog posts, let us see your ability to communicate complex information clearly and effectively.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Remember, clarity is key in technical writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about CDP and our values.
How to prepare for a job interview at CDP
✨Know Your Documentation Tools
Familiarise yourself with tools like Notion, Loom, and Figma before the interview. Being able to discuss your experience with these platforms will show that you're ready to hit the ground running and can adapt to their documentation processes.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked with product owners, designers, and developers in the past. Highlighting your ability to communicate effectively and manage expectations will demonstrate that you can thrive in a team-oriented environment.
✨Revise and Improve
Be ready to discuss how you've reviewed and improved existing documentation in previous roles. Share specific instances where your revisions led to better clarity or usability, as this aligns perfectly with what CDP is looking for.
✨Understand Their Mission
Research CDP's mission and values thoroughly. Being able to articulate how your work as a Technical Writer can contribute to their goal of promoting environmental sustainability will set you apart as a candidate who truly understands and cares about their impact.