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- Tasks: Engage with key clients to ensure successful environmental disclosures.
- Company: Global non-profit focused on sustainability and environmental impact.
- Benefits: Competitive salary, hybrid work model, and a chance to make a difference.
- Why this job: Join a mission-driven team and contribute to a sustainable future.
- Qualifications: Experience in customer success and strong interpersonal skills.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 32157 - 40197 £ per year.
A global non-profit organization is seeking a Customer Success Account Manager in London. This hybrid role requires engaging critical disclosers to ensure successful environmental disclosures.
The ideal candidate will have experience in customer success within a B2B environment, strong interpersonal skills, and a passion for sustainability.
The salary banding for this role is £32,157 – £40,197 per annum, and candidates must be comfortable with 2 days in the office per week.
Hybrid London: Customer Success for Disclosure Engagement employer: CDP
Contact Detail:
CDP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid London: Customer Success for Disclosure Engagement
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer success or sustainability. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the organisation's mission and values. Show us how your passion for sustainability aligns with their goals. We love seeing candidates who genuinely care about making a difference!
✨Tip Number 3
Practice your interpersonal skills! Role-play common interview scenarios with a friend or family member. Being able to communicate effectively is key in customer success, so let’s make sure you shine in that area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make an impact in the world of environmental disclosures.
We think you need these skills to ace Hybrid London: Customer Success for Disclosure Engagement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success role. Highlight any B2B experience and your passion for sustainability to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your journey in customer success and why you’re excited about this role. Let us know how you can contribute to our mission.
Showcase Your Interpersonal Skills: In a role focused on engaging critical disclosers, strong interpersonal skills are key. Use examples in your application that demonstrate your ability to build relationships and communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CDP
✨Know Your Sustainability Stuff
Make sure you brush up on the latest trends and challenges in environmental disclosures. Being able to discuss current issues and demonstrate your passion for sustainability will show that you're genuinely interested in the role and the organisation's mission.
✨Show Off Your Customer Success Experience
Prepare specific examples from your previous B2B roles where you've successfully engaged clients or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Practice Your Interpersonal Skills
Since this role requires strong interpersonal skills, think about how you can showcase these during the interview. Role-play common scenarios with a friend or family member to get comfortable discussing how you handle client relationships and resolve conflicts.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about their approach to customer success and sustainability initiatives. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
