Client Services Team

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Direct message the job poster from CDP Communications Design Print

Established in 1974, CDP Communications Design Print has over 50 years of experience and is a leading UK supplier of print services. In 2017 we launched our new brand, which represents a refreshed outlook to remain at the forefront of innovation in design and printing services. Our expertise includes Direct Mail, Hybrid Mail, Marketing Literature, Print Management, Financial print, Labels, Branding, and Graphic Design. While our brand has evolved, our commitment to service and quality remains unchanged.

Role Description

This is a full-time role for a Client Services Team member. The position is based in Liverpool, with some opportunities to work from home. The Client Services Team member will be responsible for managing client relationships, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include communicating with clients, coordinating projects, addressing customer inquiries, and handling finance-related queries.

Qualifications

• Strong skills in Client Services, Communication, and Customer Satisfaction
• Expertise in Customer Service and ensuring a high level of customer care
• Understanding of Finance to manage client billing and financial queries
• Excellent interpersonal and verbal communication skills
• Ability to work independently and as part of a team
• Bachelor\’s degree in Business, Communications, or a related field is a plus
• Experience in the printing or design industry is beneficial
• Experience in Microsoft Office

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Printing Services

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