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For Companies At a Glance
- Tasks: Handle inbound sales enquiries and process customer orders for steel products.
- Company: Join a family-run business with a supportive team environment.
- Benefits: Stable role, full training, and opportunities for genuine progression.
- Why this job: Build lasting customer relationships while developing your sales skills.
- Qualifications: Sales experience preferred, but a confident and organised attitude is key.
- Other info: Perfect for those looking to transition into a rewarding sales career.
Location: Wallsend
Salary: £30,000 - £35,000 DOE
Hours: Mon-Fri 8:30am - 5:00pm
The Role
We are looking for a motivated and customer-focused Sales Executive to join our client's team. This is an office-based role handling inbound sales enquiries, processing customer orders for steel products, and managing all associated paperwork through our internal stock and order management system. As you grow into the role, you will also be responsible for re-engaging lapsed customers from an existing database, helping to rebuild relationships and generate repeat business.
Key Responsibilities
- Handling inbound telephone and email enquiries from customers
- Taking and processing orders for steel products accurately and efficiently
- Managing order confirmations, delivery notes, invoices, and other related paperwork
- Using the internal stock system to check availability, allocate stock, and update records
- Liaising with internal departments to ensure orders are fulfilled on time
- Providing excellent customer service and maintaining strong client relationships
- Re-establishing contact with lapsed customers and reigniting business relationships as the role develops
About You
- Previous experience in sales, internal sales, or order processing (steel or industrial products advantageous but not essential)
- Confident telephone manner and strong communication skills
- Highly organised with excellent attention to detail
- Proactive, reliable, and keen to develop within a sales role
- Ability to build rapport and maintain long-term customer relationships
What We Offer
- A stable, long-term role within a family run business
- Full training on systems, products, and processes
- Supportive team environment
If you’re looking for a hands-on sales role with genuine progression and the chance to build lasting customer relationships, we’d love to hear from you.
Sales Administrator in Wallsend employer: CDM Recruitment
Contact Detail:
CDM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Wallsend
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common sales scenarios. We want you to feel confident when discussing how you can handle inbound enquiries and manage customer relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Sales Administrator in Wallsend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Sales Administrator role. We want to see how your skills align with handling customer orders and managing paperwork, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences have prepared you for it. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but don’t forget to let your friendly tone shine through – we’re all about building relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CDM Recruitment
✨Know Your Products
Familiarise yourself with the steel products you'll be dealing with. Understanding the features and benefits of these products will help you answer questions confidently and demonstrate your interest in the role.
✨Practice Your Communication Skills
Since this role involves handling customer enquiries, practice your telephone manner and email communication. Role-play with a friend or family member to get comfortable with responding to different types of customer queries.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and keep track of orders and paperwork. Bring examples of how you've successfully handled multiple tasks in previous roles to illustrate your organisational abilities.
✨Prepare for Relationship Building Questions
Think about your past experiences in building and maintaining customer relationships. Be ready to share specific examples of how you've re-engaged lapsed customers or improved client satisfaction in previous positions.
