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For Companies At a Glance
- Tasks: Bridge sales and technical teams, ensuring customer satisfaction through problem-solving.
- Company: Established service provider in the onshore and offshore industry.
- Benefits: Competitive salary, healthcare package, and bonus scheme with excellent training.
- Why this job: Join a stable company and make a real impact in a dynamic environment.
- Qualifications: Proficient in Microsoft Office, AutoCAD experience preferred, strong problem-solving skills.
- Other info: Great opportunity for career growth and development in a supportive team.
The predicted salary is between 34000 - 37000 £ per year.
We are working with our client who are an established service provider to the onshore and offshore industry which also includes Nuclear and MOD application. We are assisting in their search for a technical engineer/assistant. It will be your primary function to bridge the gap from the sales team and work within the technical team communicating with customers and problem solving to help ensure customer satisfaction and timely deliveries.
Key Responsibilities
- Prepare, manage, and file technical documentation
- Create and issue quotations and technical procedures
- Provide customer service and technical support to clients
- Troubleshoot and diagnose technical issues
- Liaise directly with clients and internal departments
- Answer phones, compose professional emails, and print/send documents
- Support cross-functional collaboration across the business
- Perform other administrative or technical duties as required
Key Skills & Experience
- Proficient in Microsoft Office (Word, Excel, Email)
- Experience with AutoCAD or equivalent (solid works desirable)
- Strong problem-solving skills
- High attention to detail
- Excellent organisational and multitasking abilities
- Clear and effective communication skills
Personal Attributes
- Team player with the ability to work independently
- Comfortable working in a high-pressure environment
- Good time-management and prioritisation skills
- Ability to read and interpret technical data and documents
What's on offer
- Excellent training with no expense spared on investment and training
- Very stable company unaffected by market fluctuations
- 34-37k Salary
- Healthcare Package
- Bonus Scheme
Technical Engineer in Sunderland employer: CDM Recruitment
Contact Detail:
CDM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Technical Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and their projects, especially in the onshore and offshore sectors. Be ready to discuss how your skills with Microsoft Office and AutoCAD can help bridge the gap between sales and technical teams.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to provide top-notch customer service and support.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Technical Engineer position, and applying directly can give you an edge over the competition. Let’s get you that dream job!
We think you need these skills to ace Technical Engineer in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Engineer role. Highlight your experience with technical documentation, customer service, and any relevant software skills like AutoCAD. We want to see how you can bridge the gap between sales and technical teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you can contribute to customer satisfaction. Remember, we love a good story!
Show Off Your Communication Skills: Since you'll be liaising with clients and internal teams, it's crucial to demonstrate your communication skills. Use clear and professional language in your application. We appreciate candidates who can convey technical information effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CDM Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to the role. Familiarise yourself with common issues in the onshore and offshore industry, especially those relevant to Nuclear and MOD applications. Being able to discuss these topics confidently will show that you're ready to bridge the gap between sales and technical teams.
✨Master the Art of Communication
Since you'll be liaising with clients and internal departments, practice clear and effective communication. Prepare to answer questions about how you would handle customer queries or technical support scenarios. Role-playing with a friend can help you articulate your thoughts better.
✨Showcase Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully diagnosed and resolved technical issues. Be ready to explain your thought process and the steps you took to reach a solution. This will demonstrate your strong problem-solving abilities and attention to detail.
✨Get Organised
Since the role involves managing technical documentation and quotations, show that you have excellent organisational skills. Bring along examples of how you've managed similar tasks in the past, and be prepared to discuss your time-management strategies. This will highlight your ability to multitask effectively in a high-pressure environment.
