At a Glance
- Tasks: Manage import-export documentation and coordinate shipments for timely delivery.
- Company: Dynamic international organisation focused on logistics and customer satisfaction.
- Benefits: Full-time role with a 9-day fortnight, promoting work-life balance.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
- Why this job: Join a supportive team and make a real impact in global logistics.
- Qualifications: Experience in import-export coordination and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Import-Export Coordinator to join our client's team. This is a key role responsible for delivering frontline support to customers and regional offices, ensuring orders are dispatched in a timely, efficient, and fully compliant manner. The successful candidate will play a vital role in maximising customer satisfaction, optimising shipping costs, and supporting the ongoing development of the shipping function through proactive communication and performance analysis.
Responsibilities
- Prepare and manage all export and import documentation on a daily basis
- Liaise closely with international distributors, agents, overseas offices, and freight forwarders
- Respond promptly to telephone and email enquiries, providing accurate and timely information
- Develop proficiency in internal business systems (ERP) to deliver accurate information at first point of contact
- Coordinate shipments to meet customer delivery requirements, including order consolidation to reduce freight costs
- Collaborate with production teams to align shipping schedules with customer needs
- Monitor and control freight costs, obtaining competitive air, sea, and courier quotations where required
- Maintain up-to-date knowledge of export regulations and ensure full compliance with relevant legislation
- Ensure invoices and associated documentation meet all customer and regulatory requirements
- Coordinate customer returns where necessary
- Support the development and monitoring of KPIs to drive continuous improvement within the shipping department
About You
- Proven experience in an Import-Export Coordinator role, ideally within an engineering or manufacturing environment
- Strong working knowledge of export documentation, international shipping processes, and compliance requirements
- Excellent communication skills with the ability to build effective working relationships across multiple stakeholders
- Calm and organised approach, with the ability to work under pressure and meet deadlines
- Strong time management skills and a proactive, solution-focused mindset
- Competent in Microsoft Office applications and experienced in using ERP systems
What We Offer
- Full-time, permanent position (35 hours per week)
- 9-day fortnight working arrangement, allowing compressed hours and alternate Fridays off
- A supportive environment that promotes work-life balance
- Opportunity to contribute to a dynamic and internationally focused organisation
Logistics Coordinator in East Hartford employer: CDM Recruitment
Join a dynamic and internationally focused organisation as a Logistics Coordinator, where you will thrive in a supportive environment that values work-life balance. With a unique 9-day fortnight working arrangement, you will enjoy compressed hours and alternate Fridays off, allowing you to recharge while contributing to maximising customer satisfaction and optimising shipping processes. This role offers excellent opportunities for professional growth and development within a collaborative team dedicated to continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator in East Hartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its shipping processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Logistics Coordinator, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Logistics Coordinator in East Hartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics Coordinator role. Highlight your experience with import-export processes and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maximised customer satisfaction or optimised shipping costs in previous positions.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to showcase your communication skills in your application. Whether it's through your CV or cover letter, let us know how you've built effective working relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at CDM Recruitment
✨Know Your Documentation Inside Out
Make sure you’re well-versed in all the export and import documentation relevant to the role. Brush up on your knowledge of compliance requirements and be ready to discuss how you’ve handled these in past positions.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with international distributors or freight forwarders in previous roles.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss specific challenges you’ve faced in logistics and how you resolved them. Highlight your proactive, solution-focused mindset by sharing instances where you optimised shipping costs or improved processes.
✨Familiarise Yourself with ERP Systems
Since proficiency in internal business systems is crucial, do some research on common ERP systems used in logistics. If you have experience with any specific systems, be ready to talk about how you used them to enhance efficiency.
