CDM Recruitment is recruiting a Customer Account Manager for a successful and established business in Dublin. This is a high-volume inbound customer service and order-processing position offering long-term stability, training and development within a supportive office-based team. Key Responsibilities Handle a high volume of inbound customer calls and email enquiries. Process customer orders and specifications accurately. Build professional relationships with customers and provide a high standard of service. Resolve queries proactively and identify appropriate solutions. Maintain accurate customer and order data. Prioritise tasks effectively in a fast-paced environment. What We're Looking For Previous customer service, customer sales or high-volume inbound call experience. Excellent telephone and written communication skills. Strong data-input accuracy and computer literacy. Good organisation, time management and prioritisation. A genuine customer-focused approach. Cable/electrical experience is advantageous but relevant transferable experience will be considered. Package & Benefits 38.75 hours per week, Monday-Friday with no weekends. Full-time, office-based position. 22 days' annual leave plus Irish public holidays, increasing to 25 days with service. Life assurance, discretionary quarterly bonus, Christmas savings scheme, social events and free on-site parking. The Opportunity This is an opportunity to join a long-established, market-leading business with a strong reputation, structured training and genuine long-term career prospects
Customer Account Manager employer: CDM Recruitment
At CDM Recruitment, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training support and competitive benefits, including private healthcare, ensuring our team members thrive both personally and professionally in the exciting field of electrical engineering.
