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For Companies At a Glance
- Tasks: Bridge sales and technical teams, ensuring customer satisfaction through problem-solving.
- Company: Established service provider in the onshore and offshore industry.
- Benefits: Competitive salary, healthcare package, and bonus scheme with excellent training.
- Why this job: Join a stable company and develop your skills in a dynamic environment.
- Qualifications: Proficient in Microsoft Office, experience with AutoCAD, strong problem-solving skills.
- Other info: Great opportunity for career growth and cross-functional collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are working with our client who are an established service provider to the onshore and offshore industry which also includes Nuclear and MOD application. We are assisting in their search for a technical engineer/assistant. It will be your primary function to bridge the gap from the sales team and work within the technical team communicating with customers and problem solving to help ensure customer satisfaction and timely deliveries.
Key Responsibilities
- Prepare, manage, and file technical documentation
- Create and issue quotations and technical procedures
- Provide customer service and technical support to clients
- Troubleshoot and diagnose technical issues
- Liaise directly with clients and internal departments
- Answer phones, compose professional emails, and print/send documents
- Support cross-functional collaboration across the business
- Perform other administrative or technical duties as required
Key Skills & Experience
- Proficient in Microsoft Office (Word, Excel, Email)
- Experience with AutoCAD or equivalent (solid works desirable)
- Strong problem-solving skills
- High attention to detail
- Excellent organisational and multitasking abilities
- Clear and effective communication skills
Personal Attributes
- Team player with the ability to work independently
- Comfortable working in a high-pressure environment
- Good time-management and prioritisation skills
- Ability to read and interpret technical data and documents
What's on offer
- Excellent training with no expense spared on investment and training
- Very stable company unaffected by market fluctuations
- 34-37k Salary
- Healthcare Package
- Bonus Scheme
Technical Engineer in Cramlington employer: CDM Recruitment Ltd
Contact Detail:
CDM Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineer in Cramlington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. We want you to show them you’re genuinely interested and ready to contribute to their technical team. Plus, having some questions ready will make you stand out!
✨Tip Number 3
Practice your problem-solving skills! Since troubleshooting is key for this role, we suggest you brush up on your technical knowledge and maybe even run through some common scenarios. This will help you feel more confident when discussing your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and make a difference!
We think you need these skills to ace Technical Engineer in Cramlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Engineer role. Highlight your experience with technical documentation, customer service, and any relevant software skills like AutoCAD. We want to see how you can bridge the gap between sales and technical teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you can contribute to customer satisfaction. Remember, we love a good story!
Show Off Your Communication Skills: Since you'll be liaising with clients and internal departments, it's crucial to demonstrate your communication skills. Use clear and professional language in your application. We appreciate clarity and effectiveness, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CDM Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools and software mentioned in the job description, like AutoCAD. Being able to discuss your experience with these tools confidently will show that you're ready to hit the ground running.
✨Master the Art of Communication
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex technical information in the past, as this will demonstrate your ability to bridge the gap between sales and technical teams.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've successfully diagnosed and resolved technical issues. Be ready to walk through your thought process during these situations, as it will highlight your analytical skills and ability to work under pressure.
✨Organise Your Documentation Game
Since preparing and managing technical documentation is key, come prepared with a few examples of how you've handled similar tasks before. This could include creating quotations or technical procedures, which will show your attention to detail and organisational skills.
