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For Companies At a Glance
- Tasks: Service and repair forklifts while providing top-notch customer service.
- Company: Join a respected leader in the material handling sector.
- Benefits: Competitive salary, overtime, training, and a fully equipped service vehicle.
- Why this job: Enjoy autonomy and problem-solving in a dynamic field-based role.
- Qualifications: Experience with forklifts or heavy equipment and strong diagnostic skills.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled and motivated Field Service Engineer to join one of our well-respected clients within the material handling sector. This is a field-based role ideal for an engineer who enjoys autonomy, problem-solving, and delivering excellent customer service.
Role Overview
- Service, maintain, and repair forklifts at customer sites
- Ensure equipment operates safely, efficiently, and reliably
- Represent the company professionally while working independently in the field
Key Responsibilities
- Carry out planned servicing and preventative maintenance in line with safety standards
- Diagnose and repair mechanical, electrical, and hydraulic faults
- Respond to breakdown calls, resolving issues quickly to minimise downtime
- Communicate clearly with customers, providing progress updates and equipment advice
- Complete accurate service reports and maintain detailed records of work and parts used
Skills & Experience
- Proven experience servicing and repairing forklifts or similar heavy equipment
- Strong understanding of mechanical, electrical, and hydraulic systems
- Confident fault-finding and problem-solving abilities
- Professional, customer-focused communication skills
- Ability to manage workload and priorities in a field-based environment
- Background in HGV maintenance or repair
- Transferable skills in mechanical, hydraulic, and electrical diagnostics
What’s On Offer
- Competitive salary with overtime opportunities
- Fully equipped service vehicle
- Ongoing training and career development
- Pension scheme and additional employee benefits
- Opportunity to work with a highly regarded organisation in the material handling industry
Field Services Engineer in Newcastle upon Tyne employer: CDM Recruitment Ltd - Engineering & Manufacturing Specialists
Contact Detail:
CDM Recruitment Ltd - Engineering & Manufacturing Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the material handling sector and let them know you're on the lookout for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with forklifts and heavy equipment. Bring along examples of your work or even a portfolio if you can!
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face as a Field Service Engineer, like diagnosing faults or handling customer complaints. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Field Services Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with forklifts and similar heavy equipment. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical, electrical, and hydraulic expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about field service engineering and how you can deliver excellent customer service. We love seeing personality, so let us know what makes you tick!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We’re looking for engineers who thrive on problem-solving, so share those stories that demonstrate your fault-finding abilities and quick thinking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CDM Recruitment Ltd - Engineering & Manufacturing Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of forklifts and heavy equipment. Be ready to discuss your experience with mechanical, electrical, and hydraulic systems. The more you can demonstrate your technical expertise, the better you'll impress the interviewers.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired faults in the past. Think of specific situations where you resolved issues quickly to minimise downtime. This will highlight your ability to think on your feet and tackle challenges head-on.
✨Customer Communication is Key
Since this role involves a lot of customer interaction, practice how you communicate complex technical information in a clear and friendly manner. Be ready to explain how you keep customers updated and provide them with advice on their equipment.
✨Demonstrate Independence
As this is a field-based role, show that you can manage your workload effectively. Talk about times when you've worked autonomously and how you prioritised tasks while ensuring safety standards were met. This will reassure them that you can handle the responsibilities of the job.
