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- Tasks: Coordinate import-export processes and ensure timely order dispatch.
- Company: Join a dynamic, internationally focused organisation with a supportive culture.
- Benefits: Enjoy a 9-day fortnight, work-life balance, and a permanent position.
- Why this job: Make a real impact on customer satisfaction and shipping efficiency.
- Qualifications: Experience in import-export coordination and strong communication skills.
- Other info: Opportunity for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Import-Export Coordinator to join our client’s team. This is a key role responsible for delivering frontline support to customers and regional offices, ensuring orders are dispatched in a timely, efficient, and fully compliant manner. The successful candidate will play a vital role in maximising customer satisfaction, optimising shipping costs, and supporting the ongoing development of the shipping function through proactive communication and performance analysis.
Key Responsibilities
- Prepare and manage all export and import documentation on a daily basis
- Liaise closely with international distributors, agents, overseas offices, and freight forwarders
- Respond promptly to telephone and email enquiries, providing accurate and timely information
- Develop proficiency in internal business systems (ERP) to deliver accurate information at first point of contact
- Coordinate shipments to meet customer delivery requirements, including order consolidation to reduce freight costs
- Collaborate with production teams to align shipping schedules with customer needs
- Monitor and control freight costs, obtaining competitive air, sea, and courier quotations where required
- Maintain up-to-date knowledge of export regulations and ensure full compliance with relevant legislation
- Ensure invoices and associated documentation meet all customer and regulatory requirements
- Coordinate customer returns where necessary
- Support the development and monitoring of KPIs to drive continuous improvement within the shipping department
About You
- Proven experience in an Import-Export Coordinator role, ideally within an engineering or manufacturing environment
- Strong working knowledge of export documentation, international shipping processes, and compliance requirements
- Excellent communication skills with the ability to build effective working relationships across multiple stakeholders
- Calm and organised approach, with the ability to work under pressure and meet deadlines
- Strong time management skills and a proactive, solution-focused mindset
- Competent in Microsoft Office applications and experienced in using ERP systems
What We Offer
- Full-time, permanent position (35 hours per week)
- 9-day fortnight working arrangement, allowing compressed hours and alternate Fridays off
- A supportive environment that promotes work–life balance
- Opportunity to contribute to a dynamic and internationally focused organisation
Logistics Coordinator employer: CDM Recruitment Ltd - Engineering & Manufacturing Specialists
Contact Detail:
CDM Recruitment Ltd - Engineering & Manufacturing Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your research hat on! Familiarise yourself with the companies you're interested in, especially their shipping processes and compliance requirements. This will help you stand out in interviews and show that you're genuinely interested in their operations.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to import-export coordination, like how you handle tight deadlines or manage freight costs. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Coordinator role. Highlight your experience with import-export processes and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maximised customer satisfaction or optimised shipping costs in previous positions.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to showcase your communication skills in your application. Whether it's through your CV or cover letter, let us know how you've built effective working relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at CDM Recruitment Ltd - Engineering & Manufacturing Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of import-export documentation and international shipping processes. Familiarise yourself with the specific regulations that apply to the role, as this will show your potential employer that you're serious about compliance and can hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with customers or partners in the past, especially in high-pressure situations.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to overcome challenges in logistics or shipping. Be ready to discuss how you approached these issues and what solutions you implemented. This will highlight your proactive mindset and ability to work under pressure.
✨Get Familiar with ERP Systems
If you have experience with ERP systems, be prepared to discuss it in detail. If not, do a bit of research on common systems used in logistics. Showing that you're eager to learn and adapt will impress your interviewers and demonstrate your commitment to the role.