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- Tasks: Manage import-export documentation and coordinate shipments for timely delivery.
- Company: Dynamic international organisation focused on logistics and customer satisfaction.
- Benefits: Full-time role with a 9-day fortnight, promoting work-life balance.
- Why this job: Join a supportive team and make a real impact in global logistics.
- Qualifications: Experience in import-export coordination and strong communication skills.
- Other info: Opportunity for growth in a fast-paced, international environment.
The predicted salary is between 28800 - 42000 £ per year.
We are seeking an experienced Import-Export Coordinator to join our client’s team. This is a key role responsible for delivering frontline support to customers and regional offices, ensuring orders are dispatched in a timely, efficient, and fully compliant manner.
The successful candidate will play a vital role in maximising customer satisfaction, optimising shipping costs, and supporting the ongoing development of the shipping function through proactive communication and performance analysis.
Key Responsibilities- Prepare and manage all export and import documentation on a daily basis
- Liaise closely with international distributors, agents, overseas offices, and freight forwarders
- Respond promptly to telephone and email enquiries, providing accurate and timely information
- Develop proficiency in internal business systems (ERP) to deliver accurate information at first point of contact
- Coordinate shipments to meet customer delivery requirements, including order consolidation to reduce freight costs
- Collaborate with production teams to align shipping schedules with customer needs
- Monitor and control freight costs, obtaining competitive air, sea, and courier quotations where required
- Maintain up-to-date knowledge of export regulations and ensure full compliance with relevant legislation
- Ensure invoices and associated documentation meet all customer and regulatory requirements
- Coordinate customer returns where necessary
- Support the development and monitoring of KPIs to drive continuous improvement within the shipping department
- Proven experience in an Import-Export Coordinator role, ideally within an engineering or manufacturing environment
- Strong working knowledge of export documentation, international shipping processes, and compliance requirements
- Excellent communication skills with the ability to build effective working relationships across multiple stakeholders
- Calm and organised approach, with the ability to work under pressure and meet deadlines
- Strong time management skills and a proactive, solution-focused mindset
- Competent in Microsoft Office applications and experienced in using ERP systems
- Full-time, permanent position (35 hours per week)
- 9-day fortnight working arrangement, allowing compressed hours and alternate Fridays off
- A supportive environment that promotes work–life balance
- Opportunity to contribute to a dynamic and internationally focused organisation
Logistics Coordinator in Cramlington employer: CDM Recruitment Ltd - Engineering & Manufacturing Specialists
Contact Detail:
CDM Recruitment Ltd - Engineering & Manufacturing Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Cramlington
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their shipping processes. Be ready to discuss how your experience aligns with their needs, especially around compliance and cost optimisation.
✨Tip Number 3
Showcase your communication skills! During interviews, highlight examples of how you've effectively liaised with international distributors or managed customer enquiries. This will demonstrate your ability to build relationships and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Logistics Coordinator role, and applying directly can give you a better chance of standing out.
We think you need these skills to ace Logistics Coordinator in Cramlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Coordinator role. Highlight your experience with import-export processes and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maximised customer satisfaction or optimised shipping costs in previous positions.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to showcase your excellent communication skills in your application. We love candidates who can build effective working relationships, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at CDM Recruitment Ltd - Engineering & Manufacturing Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of import-export processes and documentation. Familiarise yourself with the specific regulations and compliance requirements relevant to the role, as this will show that you're serious about the position and can hit the ground running.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully managed relationships or resolved issues, and be ready to discuss how you would handle similar situations in this role.
✨Be Proactive and Solution-Focused
Employers love candidates who can think on their feet. Prepare to share instances where you've identified problems and implemented solutions, especially in high-pressure situations. This will highlight your proactive mindset and ability to manage challenges effectively.
✨Familiarise Yourself with ERP Systems
Since proficiency in internal business systems is crucial, take some time to learn about common ERP systems used in logistics. If you have experience with any specific systems, be sure to mention it during the interview, as this could set you apart from other candidates.