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- Tasks: Coordinate import-export processes and ensure timely, compliant order dispatch.
- Company: Join a dynamic, internationally focused organisation with a supportive culture.
- Benefits: Enjoy a 9-day fortnight, work-life balance, and a permanent full-time role.
- Why this job: Make a real impact on customer satisfaction and shipping efficiency.
- Qualifications: Experience in import-export coordination and strong communication skills required.
- Other info: Opportunity for growth in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an experienced Import-Export Coordinator to join our client’s team. This is a key role responsible for delivering frontline support to customers and regional offices, ensuring orders are dispatched in a timely, efficient, and fully compliant manner. The successful candidate will play a vital role in maximising customer satisfaction, optimising shipping costs, and supporting the ongoing development of the shipping function through proactive communication and performance analysis.
Key Responsibilities
- Prepare and manage all export and import documentation on a daily basis
- Liaise closely with international distributors, agents, overseas offices, and freight forwarders
- Respond promptly to telephone and email enquiries, providing accurate and timely information
- Develop proficiency in internal business systems (ERP) to deliver accurate information at first point of contact
- Coordinate shipments to meet customer delivery requirements, including order consolidation to reduce freight costs
- Collaborate with production teams to align shipping schedules with customer needs
- Monitor and control freight costs, obtaining competitive air, sea, and courier quotations where required
- Maintain up-to-date knowledge of export regulations and ensure full compliance with relevant legislation
- Ensure invoices and associated documentation meet all customer and regulatory requirements
- Coordinate customer returns where necessary
- Support the development and monitoring of KPIs to drive continuous improvement within the shipping department
About You
- Proven experience in an Import-Export Coordinator role, ideally within an engineering or manufacturing environment
- Strong working knowledge of export documentation, international shipping processes, and compliance requirements
- Excellent communication skills with the ability to build effective working relationships across multiple stakeholders
- Calm and organised approach, with the ability to work under pressure and meet deadlines
- Strong time management skills and a proactive, solution-focused mindset
- Competent in Microsoft Office applications and experienced in using ERP systems
What We Offer
- Full-time, permanent position (35 hours per week)
- 9-day fortnight working arrangement, allowing compressed hours and alternate Fridays off
- A supportive environment that promotes work–life balance
- Opportunity to contribute to a dynamic and internationally focused organisation
Locations
Logistics Coordinator in Cramlington, Northumberland employer: CDM Recruitment Ltd - Engineering & Manufacturing Specialists
Contact Detail:
CDM Recruitment Ltd - Engineering & Manufacturing Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Cramlington, Northumberland
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its shipping processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly and confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Logistics Coordinator in Cramlington, Northumberland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Coordinator role. Highlight your experience with import-export processes and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage documentation and liaise with international partners, just like we do at StudySmarter.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your strong communication skills. Whether it's through clear writing or showcasing your ability to build relationships, let us know how you excel in this area!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at CDM Recruitment Ltd - Engineering & Manufacturing Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of import-export processes and documentation. Familiarise yourself with the specific regulations and compliance requirements relevant to the role, as this will show that you're serious about the position and can hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully managed relationships or resolved issues, and be ready to discuss how you would handle customer enquiries effectively.
✨Be Proactive and Solution-Focused
Employers love candidates who can think on their feet. Prepare to share instances where you've identified problems and implemented solutions in previous roles. This will highlight your proactive mindset and ability to work under pressure, which is crucial for a Logistics Coordinator.
✨Familiarise Yourself with ERP Systems
Since proficiency in internal business systems is key, make sure you understand the basics of ERP systems. If you have experience with specific software, mention it during the interview. If not, do a bit of research to show your willingness to learn and adapt quickly.