Client Implementation Manager in Stockport
Client Implementation Manager

Client Implementation Manager in Stockport

Stockport Full-Time 50000 - 50000 £ / year (est.) No home office possible
CDL Software

At a Glance

  • Tasks: Drive client implementations and enhance processes using advanced CDL application knowledge.
  • Company: Join a top employer with a focus on innovation and diversity.
  • Benefits: Enjoy hybrid working, 25+ days holiday, and excellent training opportunities.
  • Other info: Engage in fun social activities and enjoy modern office perks.
  • Why this job: Make a real impact in the insurance industry while developing your skills.
  • Qualifications: Experience in insurance or CDL roles, strong presentation skills, and a proactive mindset.

The predicted salary is between 50000 - 50000 £ per year.

Key Responsibilities

  • Completes Config documentation.
  • Drives process reviews with clients to ensure best practice is used requiring advanced CDL application knowledge, promoting new facilities, software and services.
  • Produces process review documentation including metrics.
  • Maintains an awareness of the functionality available in competitor systems.
  • Assists with prospect demonstrations.
  • Takes ownership of specific projects requiring advanced CDL application knowledge.
  • Defines and designs the application configuration for the software solution in accordance with the scope/objectives agreed.
  • Performs the implementation at client site including business process development, workshops, deployment/go-live support, documentation and assisting training if required; ensuring the solution is delivered to scope and on time.
  • Liaises with Technical Consultants and Project Managers to define the total solution and component application requirements.
  • Advises customers on best practice regarding solution deployment.
  • Ensures that services delivered are signed-off as completed to enable invoicing in accordance with agreed procedures.
  • Participates in implementing all actions required to deploy an application; assists in ensuring that the application meets both technical and business needs.
  • Assists with the development of team knowledge by sharing CDL application and ancillary products functionality.
  • Pro-actively seeks and promotes system enhancement requirements from new and existing clients.
  • Reviews system developments to confirm user requirements satisfied.
  • Collaborates with Product Owners and Development proposing enhancements and introduction of new technologies.
  • Maintains current knowledge of CDL core (i.e. Strata & Classic) and ancillary (e.g. RTP, MIAMI, BI, Enrichment) products and the insurance industry.
  • Competence in specifying, implementing and configuring Strata to enable an assigned client to successfully run their business.
  • Demonstrates an awareness of how AI-enabled tools and automation can be used to support client implementations, process optimisation and insight generation.
  • Uses data analytics, reporting and emerging AI capabilities to identify improvements in client configuration, operational efficiency and delivery quality.
  • Maintains a proactive interest in new technologies, including AI, and their potential application within insurance software and professional services.
  • Proven and demonstrable ability in an insurance environment or proven and demonstrable experience in a CDL customer facing role including demonstrable understanding of the CDL application and product range.
  • Computer literate and a working knowledge of products such as Word, Excel & PowerPoint.
  • GCSE 'A' Level standard.
  • PRINCE2 Foundation.
  • Excellent presentation skills – oral and written.

Salary

The salary for the role pays up to £50,000 p.a. Your growth and advancement within CDL are only limited by your own ambition and effort.

Benefits

  • Hybrid Working (2 Days a Week in the office - SK4 2HD).
  • Truly flexible working.
  • 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
  • Top employer for 10th year running.
  • Excellent training and development platform.
  • Opportunities for career progression.
  • Health and Wellbeing programme.
  • Virtual activities, lunch and learns, coffee mornings and meetups.
  • Life and health assurance.
  • Electric Vehicle Scheme.
  • Established Recognition Award System.
  • Great Parental Benefits.
  • Diversity and Inclusion network.
  • Pension scheme.
  • Community projects and volunteer days.
  • Refer a friend bonus.

Campus Benefits

  • On-site free parking.
  • Open plan modern offices.
  • Quiet Spaces are also available.
  • Shuttle bus to and from the station.
  • Subsidised restaurant.
  • Games room and chill out zone.
  • Annual Hackathon & Deep Racer Events.
  • Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
  • Car wash, barber, yoga classes, boot camp and massage services all on site.
  • Cycle to work scheme.
  • Shower and dry rooms.

Diversity and Inclusion

We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.

Client Implementation Manager in Stockport employer: CDL Software

CDL is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture with hybrid working options and a comprehensive benefits package. With a strong focus on training and development, employees are encouraged to advance their careers while enjoying a vibrant office environment complete with modern amenities and social activities. The company's commitment to diversity and inclusion further enhances its appeal, making it a fantastic place for those seeking meaningful and rewarding employment in the insurance software sector.
CDL Software

Contact Detail:

CDL Software Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Implementation Manager in Stockport

✨Tip Number 1

Get to know the company inside out! Research CDL's products and services, especially the CDL application. This will help you speak their language during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Client Implementation Manager role.

✨Tip Number 3

Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities listed in the job description. Be ready to share specific examples of how you've driven process reviews or implemented solutions in previous roles.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.

We think you need these skills to ace Client Implementation Manager in Stockport

CDL Application Knowledge
Process Review
Project Management
Business Process Development
Client Demonstrations
Technical Documentation
System Enhancement Promotion
Data Analytics
AI Awareness
Insurance Industry Knowledge
Strata Configuration
Presentation Skills
Collaboration with Product Owners
Proactive Technology Interest
Computer Literacy

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with CDL applications and client-facing roles. We want to see how your skills align with the responsibilities of the Client Implementation Manager position.

Showcase Your Technical Knowledge: Don’t forget to mention your familiarity with CDL core products and any relevant software tools. We’re looking for someone who can hit the ground running, so let us know about your technical expertise!

Highlight Your Consultancy Skills: Since this role involves driving process reviews and advising clients, share examples of how you've successfully consulted in previous positions. We love seeing how you’ve made a difference for clients in the past!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at CDL Software

✨Know Your CDL Inside Out

Make sure you have a solid understanding of the CDL application and its functionalities. Brush up on the core products like Strata and Classic, as well as ancillary products. Being able to discuss these confidently will show your expertise and readiness for the role.

✨Showcase Your Consultancy Skills

Prepare examples of how you've driven process reviews or implemented best practices in previous roles. Be ready to discuss specific metrics you've used to measure success and how you’ve advised clients on deploying solutions effectively.

✨Demonstrate Your Project Ownership

Think of instances where you've taken ownership of projects from start to finish. Highlight your experience in defining application configurations and ensuring timely delivery. This will illustrate your ability to manage client expectations and deliver results.

✨Stay Ahead with Tech Trends

Familiarise yourself with emerging technologies, especially AI and data analytics, and how they can enhance client implementations. Discussing your proactive interest in these areas will show that you're not just keeping up but are also forward-thinking.

Client Implementation Manager in Stockport
CDL Software
Location: Stockport

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