Service Analyst

Service Analyst

Full-Time 30000 - 36500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse and improve service delivery for top insurance retailers.
  • Company: Join CDL, the UK's leading insurance software provider.
  • Benefits: Competitive salary, hybrid work, and career development opportunities.
  • Why this job: Be part of a team that drives success for major UK insurance companies.
  • Qualifications: Strong analytical skills and a passion for service improvement.
  • Other info: Dynamic work environment with a focus on innovation and growth.

The predicted salary is between 30000 - 36500 £ per year.

Department: Service Management

Employment Type: Permanent - Full Time

Location: North West UK - Hybrid

Address: Kings Reach Road, Stockport, England, SK4 2HD

Workplace type: Hybrid

Compensation: £30,000 - £36,500 / year

This role's hiring manager: Jed Shaw

Key Responsibilities

Skills Knowledge and Expertise

Benefits

About CDL Software

The UK's biggest insurance retailers rely on CDL's trend-setting solutions to drive success and growth. Our ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.

Service Analyst employer: CDL Software

At CDL Software, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career in the thriving insurance technology sector. Join us in Stockport, where you can be part of a forward-thinking team dedicated to driving success for some of the UK's leading insurance retailers.
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Contact Detail:

CDL Software Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Analyst

✨Tip Number 1

Network like a pro! Reach out to current or former employees at CDL through LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching CDL's services and recent projects. We want to show that we’re genuinely interested in their work and how we can contribute as a Service Analyst.

✨Tip Number 3

Practice common interview questions, especially those related to service management. We can even do mock interviews with friends to boost our confidence and refine our answers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re keen on joining the team at CDL right from the start.

We think you need these skills to ace Service Analyst

Service Management
Analytical Skills
Problem-Solving Skills
Communication Skills
Client Relationship Management
Technical Aptitude
Data Analysis
Adaptability
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Analyst role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a great fit. Keep it engaging and personal – we love to see your personality!

Showcase Your Skills: In your application, don’t just list your skills – show us how you've used them in real situations. Whether it's problem-solving or analytical thinking, give us examples that demonstrate your expertise.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!

How to prepare for a job interview at CDL Software

✨Know Your Stuff

Make sure you understand the role of a Service Analyst and the key responsibilities that come with it. Brush up on your knowledge of service management principles and how they apply to the insurance sector, especially in relation to CDL's solutions.

✨Research the Company

Familiarise yourself with CDL Software and its position in the market. Knowing about their clients and the services they provide will help you tailor your answers and show genuine interest in the company during the interview.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving skills and ability to work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting relevant experiences that demonstrate your expertise.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the tools they use, or future projects. It shows you're engaged and keen to contribute to their success.

Service Analyst
CDL Software
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