A leading software company in Manchester is looking for a Service Analyst to join their Operations Department. The role involves collaborating with Service Managers to ensure service delivery adheres to standards. Responsibilities include problem-solving, report creation, and process improvements. Candidates should have experience in ITIL service management, strong communication skills, and proficiency in MS Office. This position offers hybrid working, a robust benefits package, and opportunities for career progression. #J-18808-Ljbffr
Hybrid Service Analyst - ITIL & Process Improvement employer: CDL Software
CDL is an exceptional employer, offering a vibrant and collaborative work culture at its Stockport campus, where innovation thrives. With a strong focus on employee growth, CDL provides extensive training opportunities, flexible working arrangements, and a clear career progression framework, ensuring that your ambitions can be realised. The company also prioritises employee wellbeing through various benefits, including health programmes, social activities, and a supportive environment that embraces diversity and inclusion.