Client Implementation Manager
Client Implementation Manager

Client Implementation Manager

Full-Time 35000 - 50000 £ / year (est.) Home office (partial)
CDL Group

At a Glance

  • Tasks: Lead client implementations and deliver top-notch consultancy for CDL software solutions.
  • Company: Join CDL, a leading software house in the UK with a vibrant culture.
  • Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on skill development and career advancement.
  • Why this job: Make a real impact by enhancing client experiences with innovative software solutions.
  • Qualifications: Experience in client management and a passion for technology.

The predicted salary is between 35000 - 50000 £ per year.

Identifies and delivers application and service implementations, providing a high standard of professional consultancy service, in respect of CDL developed application software and best practice. Works self-sufficiently and collaboratively to ensure team and departmental goals are achieved. Maintains product knowledge and skills. Assists with the development of team member’s skills in these areas, via sharing knowledge. Adopts a pro-active approach to the development of CDL applications in line with customer requirements.

About CDL: CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.

Liaises with Technical Consultants and Project Managers to define the total solution and component application requirements. Advising customers on best practice regarding solution deployment. Ensures that services delivered are signed-off as completed to enable invoicing in accordance with agreed procedures. Participates in implementing all actions required to deploy an application; assists in ensuring that the application meets both technical and business needs. Completes Config documentation.

Skills development: Assist with the development of team knowledge by sharing CDL application and ancillary products functionality.

System development: Pro-actively seeks and promotes system enhancement requirements from new and existing clients. Reviews system developments to confirm user requirements satisfied. Collaborates with Product Owners and Development proposing enhancements and introduction of new technologies.

Technical knowledge: Maintains current knowledge of CDL core.

Client Implementation Manager employer: CDL Group

CDL is an exceptional employer, offering a dynamic and collaborative work culture that prioritises employee growth and development. With a strong focus on innovation in the software development sector, particularly within the retail insurance market, employees benefit from a supportive environment that encourages knowledge sharing and skill enhancement. Located in the North West UK, CDL provides a hybrid working model, competitive compensation, and the opportunity to be part of a leading company at the forefront of technology advancements.
CDL Group

Contact Detail:

CDL Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Implementation Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching CDL and its products. Understand their applications and how they fit into the market. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience and how it aligns with the Client Implementation Manager role. The more comfortable you are, the better you'll perform when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the CDL team. Let’s get you that job!

We think you need these skills to ace Client Implementation Manager

Application Implementation
Professional Consultancy
Product Knowledge
Team Collaboration
Customer Requirements Analysis
Agile Methodologies
Technical Documentation
System Enhancement Promotion
User Requirements Review
Communication Skills
Project Management
Knowledge Sharing
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Implementation Manager role. Highlight relevant experience and skills that match the job description, especially in consultancy and application implementation.

Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully delivered projects or improved processes in previous roles.

Showcase Your Team Spirit: Since collaboration is key at CDL, emphasise your ability to work well in teams. Mention any experiences where you’ve helped develop team members or contributed to a positive team environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at CDL Group

✨Know Your Stuff

Make sure you have a solid understanding of CDL's applications and services. Brush up on their software solutions and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and prepared.

✨Showcase Your Consultancy Skills

As a Client Implementation Manager, you'll need to demonstrate your consultancy abilities. Prepare examples of how you've successfully implemented solutions in the past, focusing on your problem-solving skills and how you’ve collaborated with clients to achieve their goals.

✨Be Proactive

CDL values a proactive approach, so come prepared with ideas for potential enhancements or new technologies that could benefit their applications. This not only shows initiative but also your commitment to continuous improvement.

✨Team Player Mindset

Highlight your ability to work collaboratively. Share experiences where you’ve helped develop team members' skills or contributed to a positive team environment. CDL prides itself on a collaborative culture, so showing you fit this mould is key.

Client Implementation Manager
CDL Group

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