At a Glance
- Tasks: Create social media adverts, book appointments, and match candidates to job roles.
- Company: Join a growing company in Hastings with a vibrant team atmosphere.
- Benefits: Gain valuable experience with potential for permanent employment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be the face of the company and help shape careers while developing your skills.
- Qualifications: 3 years admin experience, computer literacy, and social media savvy required.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a customer administrator to join our expanding Company based in Hastings. This is a temporary to permanent position for the right candidate.
Main Duties
- Creating adverts for social media and website platforms
- Answering the telephone and booking appointments
- Resourcing and matching candidates to suitable job roles
- Arranging interviews with potential employees
- Administration duties
- Creating and inputting data onto spreadsheets and updating data company systems
- Dealing with any general queries
- Cover the reception duties when needed
- Attend Company promotion events
- Resourcing new clients
- Carry out other duties as when required
Skills and Qualifications
- Must have a good level of education
- Must be computer literate
- Must have experience in creating spreadsheets and using databases
- Must have 3 years administration experience, working in a busy working environment
- Must have social media and website advertising experience
- Must be self-motivated and proactive
- Able to multi-task in a fast‑paced environment
- Able to achieve targets and objectives set
- Able to show an understanding of urgency
- Confident in speaking with the general public
Working Hours
Mondays to Fridays, 8am to 5pm
Full-Time Customer Administrator in Hastings employer: CDH Recruitment Ltd
Join our dynamic team in Hastings as a Full-Time Customer Administrator, where we prioritise employee growth and development in a supportive work culture. Enjoy the benefits of a temporary to permanent position, with opportunities to enhance your skills in administration and customer service while contributing to exciting company promotion events. Our commitment to a collaborative environment ensures that every team member feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Customer Administrator in Hastings
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at CDH Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like CDH Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Full-Time Customer Administrator in Hastings
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to CDH Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at CDH Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at CDH Recruitment Ltd!
How to prepare for a job interview at CDH Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
