At a Glance
- Tasks: Execute arrest warrants and engage with customers to recover owed payments.
- Company: Join CDER Group, the UK's leading technical debt collections company.
- Benefits: Enjoy gym contributions, flexible hours, 25 days holiday, and more perks.
- Other info: Work outdoors, travel across England, and enjoy regular social events.
- Why this job: Make a real difference while developing your career in a dynamic environment.
- Qualifications: Strong communication skills, conflict management ability, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Responsible for: Arrest Warrant Execution
Hours: Full Time – 37 hours over 5 days / Monday – Friday
About CDER Group
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly. We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed. As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA.
Introduction
CDER Group is a trusted partner to UK Government and a market leading innovator in the recovery of unpaid taxes, fines, and commercial debt. No two days are the same; working outdoors with people reacting to ever changing situations and traveling to various locations on a daily basis. The position of the Arrest Officer plays an important role within CDER Group, responsible for delivering a professional arrest service by the effective and efficient execution of arrest warrants. Arrest Officers are required to visit customers at the addresses stated on warrants to obtain payment in full, execute warrants by arrest, arrest and bail or arranging a voluntary surrender. Where a customer is not present, the officer shall gather and submit relevant intelligence, making local enquiries to locate and effectively execute the warrant.
What’s in it for you?
- Gym membership contribution: we will give you up to £20 per month towards your gym membership
- Company pension
- 24/7 employee assistance programme
- Company sick pay
- Referral programme
- Discounts and savings available on our bespoke staff rewards platform
- Free onsite parking (excluding City of London)
- Cycle to work scheme
- 25 days holiday, rising to 28
- Regular subsidised social events
- Voluntary service opportunities to a charity of your choice – up to two days per year
- Long service awards
- Enhanced family leave
- Working hours that are flexible
- Extra holiday days available to buy, up to five days per year
- Unlimited refreshments, regular mouth-watering treats and healthy snacks each week
Responsibilities
- Prepared to work varied times of the day to meet the needs of the warrant.
- Issue receipts for all payments received and to inform courts of all payments taken.
- Where necessary, to convey persons named on the warrants to courts, police stations or HMP.
- Complete all necessary paperwork and update handheld devices on actions taken.
- Undertake any training necessary for the role including but not limited to, tactical communication, conflict management and breakaway techniques.
- Follow Approved Enforcement Agencies and Prisoner Escorted Contracts Awarded (AEA/PECS) protocol.
- Review and update risk assessments, highlighting concerns to ensure a proportionate response.
- Ensure post incident procedures are followed.
- Comply with all body worn video (BWV) training and compliance.
- Carry out any other tasks as required in connection with the service, execution or return of warrants, summonses, orders, and notices, including obtaining and reporting information regarding the customer and/or the actions taken in executing a warrant.
- Prepared to work warrants within Regions across England to meet client demands.
Other Duties
- Any other ad hoc tasks that may be required that commensurate with the level of the post.
Personal qualities, experience and skills
- Articulate, numerate and able to communicate and interact with others at all levels.
- Ability to manage conflict.
- High level of self-motivation and able to work between 6am and 9pm.
- Ability to manage and organise large volumes of warrants to meet KPI’s.
- Able to act on your own initiative within the law, legislation, and policy.
- Full UK driving license.
Ready to Join Us?
Apply now and start your journey with CDER Group, where you can make a real difference while growing your career. CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills. If you require any assistance or accommodation due to a disability, please contact the HR department. Please contact us if you need help or more information.
Arrest Officer employer: CDER Group Ltd
At CDER Group, we pride ourselves on being a compassionate and compliant employer, dedicated to supporting our employees while they help clients recover owed money. With a strong focus on employee well-being, we offer a range of benefits including gym membership contributions, flexible working hours, and opportunities for personal growth through training and community service. Our inclusive work culture fosters diversity and encourages team collaboration, making CDER Group an excellent place to build a meaningful career as an Arrest Officer.
