At a Glance
- Tasks: Deliver world-class technical support and implement effective service delivery solutions.
- Company: Join a leading company focused on customer excellence and operational performance.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for career advancement and continuous improvement.
- Why this job: Make a real impact by providing expert guidance and support to customers.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 44567 - 50000 £ per year.
Reporting to the Head of Operations and working closely with the wider Custom Care team, the Senior Technical Engineer plays a key role in delivering world-class technical support, service excellence, and operational performance across the region.
The role is responsible for developing and implementing effective service delivery solutions, driving continuous improvement, and providing expert technical guidance to customers and internal stakeholders.
Through proactive customer engagement and a commitment to operational excellence, the Senior Technical Engineer will support CDE's vision of creating Customers for Life, ensuring every customer receives exceptional value, performance, and support throughout their lifecycle with CDE.
About this role Act as the regional technical authority for Custom Care, providing expert guidance and support to customers, Regional Service Engineers, Customer Relationship Managers, and internal stakeholders.
Identify and promote upgrade, optimisation, and aftermarket opportunities which deliver measurable value to customers whilst supporting the growth of the Custom Care business.
Support warranty investigations and technical claims, ensuring timely resolution and accurate root-cause analysis.
Interpret customer process data and recommend suitable pump solutions detailing flow, head and power requirements.
Develop technical specifications for wash plant upgrades, including screen sizing, cyclone selection, conveyor sizing, and performance optimisation Analyse particle size distribution (PSD) data from aggregate and sand samples to specify optimum screening media sizes in line with target product gradations and customer specifications.
Liaise with the Electrical Department to coordinate, track, and resolve electrical queries and interface issues Attend project review meetings and monitor the progress of technical action items to ensure timely completion.
Review quotations for technical accuracy.
Assist with onboarding non-OEM suppliers, conducting technical evaluations of their products, and supporting supplier quality assurance visits.
Provide technical leadership across the region, coordinating technical priorities and supporting the effective deployment of engineering resources to meet business and customer requirements.
Ensure full compliance to our H & S Management system at all times.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process, click the Apply button below to Login/Register.
ADZN1_NI41bf1e1f-b16b-4260-a40a-17c77a06fd15
Senior Technical Engineer in Cookstown employer: CDE Global
CDE is an exceptional employer that champions innovation and sustainability in the engineering sector, particularly in waste recycling and natural processing. With a strong commitment to employee growth, we offer a collaborative work culture where your contributions directly impact our mission of creating a better world, one ton at a time. Located in Northern Ireland, our headquarters provide a dynamic environment that fosters creativity and teamwork, making it an ideal place for passionate individuals looking to make a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Engineer in Cookstown
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Technical Engineer role you’re after at CDE Global.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at CDE Global a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at CDE Global.
✨Apply Through Company Websites
When you spot a role like Senior Technical Engineer at CDE Global, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Technical Engineer in Cookstown
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Technical Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at CDE Global a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to CDE Global specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at CDE Global
✨Brush Up on Core Engineering Principles
Before heading into the interview with CDE Global, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like CDE Global want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
