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Ward Clerk
The closing date is 14 October 2026
An exciting opportunity hasarisen for a motivated enthusiastic individual to join the Ward 1 ComplexFrailty Unit as Ward Clerk.
The post is 22.5 hrs on Ward1.
We are a supportiveestablished team working on a 32 bedded ward caring for elderly patients.
Main duties of the job
This postis to provide clerical support to nursing staff relieving them of certainnon-nursing duties and
in this way enhancing patient care as a valuable member ofthe ward team The post holder must at all
times provide a positive image of the hospital and ensureconfidentiality.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Please note that we may close any vacancy early once a sufficient number of applications have been received.
Job responsibilities
To receive patients and visitorsto the ward
To input patient admission, attendance, transfer anddischarge data to the necessary patient administration & informationsystems, ensuring patient and GP details are accurate and updated as necessaryTo arrange patient follow up and other appointments, as required
To provide administrative support to ward-based clinics,as required
To deal with telephone enquiries, taking and conveyingmessages appropriately
To sort incoming mail and prepare outgoing mail forposting
To prepare patient admission packs, as necessary
To maintain temporary paper patient records duringadmission, ensuring that each item is correctly barcoded for scanning into theElectronic Clinical Document Management System (ECDMS)
To maintain accurate ward bed board (until e-obs systemfully implemented)
To maintain ward staff board
To maintain ward information board
To ensure paper laboratory results are made available toclinical teams for verification
To undertake delivery of investigation requests torelevant hospital departments
Photocopying as required
To maintain adequate levels of ward stationery andsupplies, using CARDEA as required
To requisition repairs as necessary
The post holder holder may be required to undertake therole of Information Asset Administrator or Information Asset Owner to providesuppo rt for the control and administration of information assets within theirarea/department (details available on the Health Informatics web page)
To provide cover as required during absence ofcolleagues
Special Skills & Knowledge
- Committed to quality customer care/delivering excellent customer service.
- Ability to communicate accurately verbally and in writing with a wide range of people.
- Effective interpersonal skills
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimal supervision following set procedures.
- Ability to prioritise workload.
- Able to work to deadlines.
- Flexible approach to work and adaptable to change.
- Ability to work as a member of a team
- Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Ability to use discretion and maintain confidentiality.
Experience
- NHS Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Experience of working within an NHS Environment
- Experience in setting up and maintaining office filing systems
Qualifications
- Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
- Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience
- Understanding of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
County Durham & Darlington NHS Foundation Trust
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Ward Clerk in North East employer: Cddft
At County Durham & Darlington NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our Specialty Doctors in Emergency Medicine. Our commitment to professional development is evident through flexible working hours, opportunities for research funding, and a culture that encourages continuous learning and collaboration within a dedicated team. Join us in making a meaningful impact in the community while advancing your career in a vibrant healthcare setting.
