Radiology Systems Manager in North East

County Durham & Darlington NHS Foundation Trust

Radiology Systems Manager

The closing date is 25 November 2026

An exciting opportunity has arisen for a Radiology SystemsManager, with great interpersonal skills and a strong commitment to teamworking to join the Health Informatics team, delivering outstanding service forCounty Durham and Darlington NHS Foundation Trust.

The primary focus of the role will be the support,configuration and maintenance of the Trust's core Radiology systems, providinga high quality service built on your foundations as an experienced IM&Tprofessional.

Furthermore, your role is critical to the implementationof the Digital Strategy within the Trust's Radiology service, as the subjectmatter expert delivering complex programmes and the provision of high qualitysupport.

Main duties of the job

The post holder will be expectedto lead a small team to comprehensively manage the Trusts core Radiologysystems in line with Trust policies and procedures as well as providing supportto any other secondary systems as requested.

The role is key in strategicplanning, implementation and technical development/configuration of the CoreSystems and Services, providing specialist advice and guidance for the Radiologyspecialty and other users including General Practitioners and other Trusts.

The post holder will work withinand promote Health Informatics working practices following ITIL framework andbest practice. They will ensure Core Systems are operating in a secure andcompliant environment warranting disaster recovery plans exist and are tested.

The post holder will provide line management toa team of support staff.

About us

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Please note that we may close any vacancy early once a sufficient number of applications have been received.

Job responsibilities

To support proactive system monitoring and management to ensure that core Radiology systems are functioning correctly, take appropriate remedial action where not the case, analyse patterns and raise incidents/concerns with Health Informatics colleagues or System Suppliers as required ensuring any corrective actions are applied and tested according to best practice (ITIL) procedures. This would include regular conversations with Radiology service staff/management to understand systems performance and experience.

To be responsible for the management of a secure suite of Radiology systems, compliant with Trust policies and procedures

To contribute to the production and maintenance of technical documentation and operational procedures.

To ensure that the minimum downtime results from system failure, taking personal responsibility for ensuring action is taken as soon as is practically possible.

To work with colleagues to proactively maintain system infrastructure in a secure and non-vulnerable state, assessing risk, designing Disaster Recovery plans and periodically scenario testing to provide assurance to the service and Trust.

Support of service modernisation through the implementation of technology.

The role will provide advice to executive bodies, the service and wider Trust groups on Radiology system matters and future strategies based on changing technologies and legislation or guidelines; ensuring that digital solutions continue to meet user and stakeholder needs, ensuring minimal clinical risk to patients

To design and development ad-hoc and periodic reporting using recognised reporting tool

To provide line management, including appraisal and development planning, to a small team assisting you in the delivery of Radiology System Management

Person Specification

Special Requirements

• Commitment to maintaining and developing own specialist, leadership and cross-domain expertise.
• Willing and able to undertake structured learning in core Pathology systems and workflows to provide safe, agreed senior cross-cover, and to support reciprocal learning by the Pathology Systems Manager.
• Able to travel independently between Trust sites.
• Able to participate in out-of-hours, on-call or major incident arrangements where required.
• Flexible, reliable and able to work under pressure while maintaining patient safety, confidentiality and professional standards

Qualifications

• Educated to degree level in information technology, health informatics, a relevant clinical or scientific discipline, or able to demonstrate equivalent specialist knowledge gained through substantial experience.
• ITIL Foundation qualification or equivalent service management knowledge and experience.
• Evidence of continuing professional development relevant to clinical systems leadership, digital governance and people management
• PRINCE2, Agile, MSP or equivalent project/change management qualification or experience.
• Vendor or professional training relating to PACS (Philips VuePACS), RIS (Magentus CRIS), imaging informatics or healthcare technology

Experience

• Substantial experience managing and supporting business-critical clinical systems in a complex integrated environment.
• Experience of PACS and RIS administration, management or implementation, including interfaces, upgrades, testing and operational support.
• Extensive experience of complex incident investigation, problem resolution, change control and end-user support.
• Line management experience, including leading, motivating, performance managing and developing staff.
• Experience developing, maintaining and testing business continuity and disaster recovery plans.
• Experience of supplier performance management and delivering system upgrades, projects or service improvements.
• Experience working with clinical and operational stakeholders and communicating risks, options and recommendations to senior groups.
• PRINCE2, Agile, MSP or equivalent project/change management qualification or experience.
• Vendor or professional training relating to PACS (Philips VuePACS), RIS (Magentus CRIS), imaging informatics or healthcare technology.
• Experience managing Radiology systems within an NHS or healthcare environment.
• Experience of imaging system procurement, migration, regional image sharing or major transformation programmes.
• Experience of developing cross-cover, succession planning or competency-based resilience arrangements.
• Experience of supporting Pathology or other diagnostic clinical systems.

Special Skills & Knowledge

• Advanced specialist knowledge of clinical application management, configuration, interfaces, testing, change control and service support in a complex integrated environment.
• Detailed understanding of PACS and RIS workflows, imaging data, modality connectivity, worklists and dependencies with other clinical systems.
• Ability to analyse and resolve complex or highly complex system issues, assess risk and make sound decisions where there may be competing priorities or no precedent.
• Knowledge of information governance, data protection, Caldicott principles, cyber security, clinical safety, access control, audit and NHS data standards.
• Strong leadership, communication, negotiation and influencing skills, including the ability to explain complex and sensitive information to technical, clinical, operational and senior audiences.
• Ability to plan and prioritise a demanding portfolio, lead teams through change and maintain effective governance, documentation and assurance.
• Commitment and ability to develop cross-domain knowledge and provide safe senior cross-cover within agreed competency boundaries.
• Knowledge of DICOM, HL7/FHIR or other healthcare interoperability standards.
• Knowledge of Radiology reporting, voice recognition, image sharing or artificial intelligence-enabled imaging workflows.
• Working knowledge of Pathology systems or laboratory workflows.
• Knowledge of SQL, reporting tools or database management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

County Durham & Darlington NHS Foundation Trust