Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients and provide essential admin support in a busy theatre environment.
- Company: Join the County Durham & Darlington NHS Foundation Trust, dedicated to patient care.
- Benefits: Full-time hours, supportive team, and opportunities for personal growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: 3 GCSEs or equivalent, NVQ Level 2 in Business Administration preferred.
- Other info: Dynamic role with a focus on teamwork and communication skills.
The predicted salary is between 29970 - 36483 £ per year.
An exciting opportunity has arisen for an enthusiastic and self‑motivated individual to join the Theatre Administration Support team at Darlington Memorial Hospital. This position is for a full time Theatre Receptionist working 37.5 hours per week over 5 days; shift times range between 7:00am to 5:00pm Monday to Friday. We have 1 permanent post and 1 fixed term post available.
You will be the first point of contact for visitors and patients attending Theatre reception, greeting and welcoming patients when they arrive for their surgical procedures. You will also provide administration support to clinical and non‑clinical staff within Theatres and Day Surgery.
Main duties of the job:- To admit patients onto the electronic patient system when they arrive for surgery.
- To ensure the reception area is manned and provide a welcoming, clean and tidy area at all times.
- To liaise with secretaries and consultants regarding Theatre list order and subsequently prepare, print and distribute theatre lists for the following day.
- To respond to telephone enquiries from both internal and external callers.
- To telephone and inform patients when and where to present for their surgery and provide any fasting instructions required.
The successful candidate will work with theatre teams and ward staff to coordinate the efficient calling/collecting of patients from wards, ensuring the electronic patient record system is updated accordingly. As part of the reception team, the role also requires the daily management of telephone calls and queries; you will therefore need to speak to patients and staff both face to face and over the telephone, therefore good communication skills are required.
You will be required to prepare theatre packs for the forthcoming day ensuring consent forms, patient stickers, patient wristbands are printed and prepared. Attention to detail is essential.
Person Specification:- Qualifications: Good standard of general education – minimum of 3 GCSEs or equivalent knowledge or equivalent at Grade C or above NVQ Level 2 in Business Administration or working towards or equivalent knowledge/experience NVQ Level 3 in Business & Admin.
- Special Requirements: Polite and approachable attitude, self‑motivated and able to motivate others, ability to work in a busy and varied work environment and respond to change, able to work alone.
- Experience: Microsoft Office including Outlook, Word & Excel, previous NHS experience.
- Special Skills & Knowledge: Ability to act on own initiative, ability to plan own work to deadlines, ability to work calmly under pressure, working knowledge of how to maintain confidentiality, working knowledge of Caldicott Principles.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Theatre Receptionist employer: CDDFT Charity
Contact Detail:
CDDFT Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Theatre Receptionist
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Theatre Receptionist duties and the NHS environment. This way, when you get that interview, you can show off your knowledge and enthusiasm.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills match what they’re looking for, especially around communication and admin tasks.
✨Tip Number 3
Dress to impress! First impressions count, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the workplace.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Theatre Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Theatre Administration Support team and making a difference in patients' lives.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your NHS experience or admin skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff. Remember, attention to detail is key!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants. Plus, you’ll find all the info you need there!
How to prepare for a job interview at CDDFT Charity
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Theatre Receptionist role. Familiarise yourself with the job description and responsibilities, especially around patient interaction and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
As a Theatre Receptionist, you'll be the first point of contact for patients and visitors. Practice clear and polite communication, both verbally and in writing. Consider role-playing common scenarios with a friend to get comfortable with how to handle inquiries and provide information effectively.
✨Showcase Your Attention to Detail
Attention to detail is crucial in this role, especially when preparing theatre packs and managing patient records. Be ready to discuss examples from your past experiences where your attention to detail made a difference. This could be anything from ensuring accurate data entry to maintaining a tidy reception area.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hospital's approach to patient care, or how they support staff development. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.