At a Glance
- Tasks: Provide essential support services, moving patients and supplies within the hospital.
- Company: Join a dedicated team at Synchronicity Care Limited, part of the NHS.
- Benefits: Enjoy flexible shifts, pension contributions, and allowances for night and bank holiday work.
- Why this job: Make a real difference in patient care while gaining valuable experience in a healthcare setting.
- Qualifications: Must have a full UK driving licence and good communication skills.
- Other info: Full training provided; opportunities for growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
Synchronicity Care Limited (SCL)/CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDD Services provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT. SCL/CDD Services are looking to recruit a conscientious, flexible, enthusiastic and customer focused individual to join our Portering and Transport Team based at Darlington Memorial Hospital (DMH).
Porter/Drivers are responsible for providing support services to the Trust's clinical teams, incorporating the movement of patients and supplies within the DMH site.
Main duties of the jobSuccessful post holders must be of a smart appearance, have an ability to communicate well at all levels, be level-headed and remain calm during emergency situations, be able to take instructions yet at times prioritise and act on their own initiative and have a proven ability to work without direct supervision. A detailed understanding of hospital functions, experience of working with the general public and proven driving experience are desirable however full training will be provided. The successful applicant must be flexible in their approach to working times, be available to work shifts, weekends and bank holidays when required. There may be occasions where the successful applicant is required to work at other sites within the Trust. All posts will be subject to a 6 month probation period.
About usSCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services. The company is a separate legal body to CDDFT. SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions.
As an employee in the company you will benefit from:
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
- Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.
To provide a high quality Portering and Transport service as part of the CDD Services team and ensuring that a continuity of service is maintained whilst adhering to all relevant policies and procedures. Provide a courteous, efficient Portering and Transport service within the trust. To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquiries are made.
- Transport Clean and maintain Portering/Transport equipment
- Collection and delivery of specimens/pharmacy items/notes and other correctly packaged items
- Mortuary duties
- Delivery of supplies
- Respond to and participate in emergency procedures (fire, cardiac arrest etc.)
- Transport and change medical gas cylinders
- Assist any other staff when required
- Move furniture and equipment
- Any other appropriate duties as required
The above list is not exclusive or exhaustive; the successful post holder is expected to be co-operative and flexible in line with the needs of the post, department and also the needs of the business.
Person SpecificationSpecial Skills & Knowledge- Able to take instructions yet at times prioritise and act on own initiative.
- Good verbal and written communication skills.
- Full UK Driving Licence with proven driving experience.
- A detailed understanding of all hospital functions.
- Good written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually and must have good levels of personal hygiene.
- A proven ability to work without direct supervision.
- Worked within a customer facing environment and experience of working within a fast paced team.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Porter/Driver employer: CDDFT Charity
Contact Detail:
CDDFT Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter/Driver
✨Tip Number 1
Get to know the company! Research Synchronicity Care Limited and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Porter/Driver, you'll need to interact with patients and staff regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation calmly.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working shifts, weekends, and even bank holidays. Show your willingness to be flexible during interviews, as this is a key trait they’re looking for in candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s the best way to ensure your application gets noticed and shows that you’re proactive about joining our team.
We think you need these skills to ace Porter/Driver
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or driving experience that aligns with what we’re looking for in a Porter/Driver.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get straight to the point. Avoid jargon and keep your sentences short to make it easy for us to read and understand your application.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CDDFT Charity
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Porter/Driver at Synchronicity Care Limited. Familiarise yourself with the key duties like patient transport and emergency procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with patients, staff, and visitors, it's crucial to demonstrate your communication skills. Practice how you would explain your previous experiences in customer service and how you handle difficult situations. Being able to convey information clearly and courteously is key!
✨Be Ready for Scenario Questions
Expect questions that assess how you would react in emergency situations or when prioritising tasks. Think of examples from your past where you had to stay calm under pressure or take initiative. This will show that you can handle the fast-paced environment of a hospital.
✨Dress Smartly and Be Professional
First impressions matter! Dress smartly for your interview to reflect the professional image expected in a healthcare setting. A neat appearance not only shows respect for the interviewers but also aligns with the smart appearance requirement of the job.