At a Glance
- Tasks: Provide a secure environment for patients, visitors, and staff at University Hospital North Durham.
- Company: Join Synchronicity Care Limited, a vital part of the NHS family.
- Benefits: Enjoy competitive pay, pension contributions, and shift allowances.
- Other info: Flexible shifts, great team culture, and opportunities for growth.
- Why this job: Make a real difference in a dynamic hospital setting while developing your security skills.
- Qualifications: SIA Security Guarding and CCTV Operator Licences required; training provided.
The predicted salary is between 23970 - 28400 £ per year.
Synchronicity Care Limited (SCL)/CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDD Services provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT. SCL/CDD Services are looking to recruit a conscientious, flexible, enthusiastic and customer focused individual to join our Security Team based at University Hospital North Durham (UHND).
Main duties of the job
Successful post holders must be of a smart appearance, have an ability to communicate well at all levels, be level-headed and remain calm during emergency situations, be able to take instructions yet at times prioritise and act on their own initiative and have a proven ability to work without direct supervision. A detailed understanding of hospital functions, experience of working with the general public and proven driving experience are desirable; however, full training will be provided. The successful applicant must be flexible in their approach to working times, be available to work shifts, weekends and bank holidays when required. There may be occasions where the successful applicant is required to work at other sites within the Trust. All posts will be subject to a 6 month probation period.
About us
Our organisation is a subsidiary of an NHS organisation and is currently awaiting UK Visas and Immigration (UKVI) approval to be added under our parent organisation's Sponsor Licence. Until that approval has been granted, we are not authorised to issue Certificates of Sponsorship or sponsor applicants. This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process. We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services. The company is a separate legal body to CDDFT. SCL offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
- Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Job responsibilities
The post holder will be responsible for providing a uniformed specialist security service. Ensuring that patients, visitors and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. The post holder will aid protecting people and property, detecting and preventing crime including operating and controlling an access control, CCTV and key control systems. They will fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's) and proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
In addition, fundamental to the role will be dealing with issues regarding challenging particular patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues both verbal and physical and unwelcome visitors). The Group has a policy and guidance for the prevention and management of violent and abusive behaviour; this role will involve aiding in applying the appropriate techniques including the supervised restraint of patients using agreed methods and protocols. All post holders must be compliant with Industry and Statutory Legislation and are required to hold or obtain a front-line licence in either Security Guarding or Door Supervision, which must be worn at all times whilst carrying out your duties. The duties conducted by this post holder require a CCTV SIA Licence. There are also additional courses that are contractually required including Prevention & Management of Violence and Aggression (PMVA) training.
Person Specification
Experience
- Working in the security industry at an operational level
- Experience of working in a re-active & pressurised environment
- Experience of working in a hospital environment
Qualifications
- Educated to GCSE standard or equivalent
- SIA Security Guarding Licence
- SIA CCTV Operator Licence
Special Skills & Knowledge
- Natural & enthusiastic staff member with ability to communicate effectively
- Ability to follow clear instructions and feedback to senior staff
- Committed to quality customer care/delivering excellent customer service
- Effective interpersonal skills
- Able to work with minimal supervision following set procedures
- Flexible approach to work and adaptable to change
- Ability to work shifts and weekends and have flexibility to needs of the service
- Good timekeeping
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Security Officer in North East employer: CDDFT Charity
At Synchronicity Care Limited, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and teamwork. Our Security Officers at University Hospital North Durham benefit from comprehensive training, competitive allowances for night and bank holiday shifts, and access to a pension scheme, all while contributing to the safety and well-being of patients and staff in a dynamic healthcare environment. Join us to grow your career in a role that is both meaningful and rewarding, with opportunities for professional development within the NHS framework.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in North East
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like CDDFT Charity. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to CDDFT Charity
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining CDDFT Charity.
We think you need these skills to ace Security Officer in North East
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at CDDFT Charity. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at CDDFT Charity.
How to prepare for a job interview at CDDFT Charity
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at CDDFT Charity.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at CDDFT Charity.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at CDDFT Charity.
