Receivables Clerk in North East

• County Durham & Darlington NHS Foundation Trust
• Receivables Clerk
• The closing date is 20 July 2026

An exciting opportunity has arisen for an enthusiastic, friendly and motivated individual to join the Financial Services team based at The Whitehouse Business Park, Peterlee.

The successful applicant will provide support to the Accounts Receivable Team.

This is a small, friendly and supportive team led by a Team Leader, with reporting lines to the Financial Accountant and Financial Services Manager.

This role offers an excellent opportunity for someone looking to develop a career in finance, particularly if they have already gained experience in administration, data inputting or a similar office-based environment.

The ideal candidate will be able to work effectively using their own initiative, while also contributing positively as part of a team.

Excellent communication skills, attention to detail and a flexible approach to work are essential.

What we can offer you

• Competitive salary plus generous NHS Pension
• 27 days annual leave plus bank holidays increasing at service intervals, pro rata for part-time working
• 24/7 Employer Assistance Programme
• Hybrid flexible working to support work life balance

Main duties of the job

• Produce invoices and credit notes using a computerised system.
• Deal with account queries.
• Deal with Credit Control.
• Complete any other duties as delegated.
• Job responsibilities
• Production and despatch of accounts receivable invoices/credit notes in accordance with Trust policies and procedures using the computerised accounting system.
• Creating and maintaining new customer accounts accurately.
• Responding to queries received by telephone, email or letter in a timely and professional manner.
• Managing customer account queries, including investigating the originating source to verify the validity of charges.
• Chasing payment of debts owed to the Trust to ensure income is received in line with agreed payment terms.
• Production and issuing reminder letters and statements in accordance with the Trust's debt recovery policy.
• Working as part of the wider Financial Services Department and developing effective working relationships with colleagues across the organisation.
• Ensuring departmental standards and agreed deadlines are consistently met.
• Undertaking any other duties as may be delegated from time to time.
• Special Skills & Knowledge
• Good computer skills with experience of the Microsoft Office Suite, particularly Excel and Word.
• Confident and accurate data input skills.
• Must have good verbal and written communication skills.
• The ability to answer routine financial queries, from a range of Financial and non-financial, expressing themselves verbally or in writing in a manner that is understandable and professional.
• Ability to work to all routine and ad hoc deadlines.
• Possesses basic organisational skills.
• Has an appreciation of the NHS Finance regime.
• The ability to input data into the financial accounting system.

Experience

• Experience in raising a high-volume of invoices and credit notes.
• Experience with working within an Accounts Receivables Function.
• Experience of working within a NHS Accounts Receivables Function.

Qualifications

• Minimum of 5 GCSE's or equivalent (A*-C or Grade 9 - 4). Including Maths and English.
• OR
• Can demonstrate a track record of working within an Accounts Receivable function.
• Business Administration or Financial qualifications.
• Special Requirements
• Positive, friendly and approachable attitude.
• Motivated.
• The ability to work under pressure.
• Ability to work in both a team and alone.

About us

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham.

We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

You must be able to produce

ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

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