At a Glance
- Tasks: Support community nursing teams with clinical administration and patient management.
- Company: Join the County Durham & Darlington NHS Foundation Trust, a leader in healthcare services.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful patient care.
- Other info: We encourage applications from diverse backgrounds to enhance our team.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: NVQ Level 3 or equivalent, with experience in clinical administration and electronic systems.
The predicted salary is between 29970 - 36483 £ per year.
Clinical administration is a key function in the management and day‑to‑day functionality of community nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Nursing team with their clinical administration functions associated with the management of patients.
Main duties of the job:
- Accept incoming tasks and referrals to the team, set appropriate care plans.
- Use the auto‑planner functionality within SystmOne to allocate the following days visits.
- Support the duty sister to review allocated visits and support any changes required to the visit lists.
- Support replenishment and ordering of stock and equipment for the team.
Special Skills & Knowledge:
- Good verbal and written communication skills
- Good organisational and facilitation skills
- Ability to work independently
- Ability to use audit methodologies
- Preparing Excel spreadsheets and reports
- Clinical knowledge
- Able to assess service user needs, apply appropriate care plan and allocate the visit to the appropriate professional to deliver the care
Experience:
- Experience of using trust electronic systems such as SystmOne and telephone call handling
- Understanding of community nursing caseloads and systems of working
Qualifications:
- NVQ Level 3 or equivalent level of training and understanding of clinical organisation gained through individual training and experience
- Understanding and familiarity with electronic systems such as SystmOne
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Clinical Administration Assistant in North East employer: CDDFT Charity
At County Durham & Darlington NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our Clinical Administration Assistants play a vital role in enhancing patient care within our community nursing teams, with opportunities for professional growth and development in a dynamic healthcare environment. Located in the heart of the North East, we provide a range of services across multiple sites, ensuring our staff have access to comprehensive resources and a collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administration Assistant in North East
✨Tip Number 1
Network like a pro! Reach out to people in the community nursing field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to clinical administration. Think about your experiences with SystmOne and how you've handled patient care plans. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed tasks or improved processes in previous roles. This will demonstrate your ability to support the Community Nursing team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at County Durham & Darlington NHS Foundation Trust.
We think you need these skills to ace Clinical Administration Assistant in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Clinical Administration Assistant. We want to see how you can support our Community Nursing team effectively!
Show Off Your Communication Skills:Since good verbal and written communication is key for this role, don’t shy away from showcasing these skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Relevant Experience:If you've got experience with electronic systems like SystmOne or have worked in community nursing before, make sure to mention it! We love seeing candidates who understand the ins and outs of clinical administration.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CDDFT Charity
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Clinical Administration Assistant. Brush up on your knowledge of SystmOne and community nursing systems, as these will likely come up in conversation. Being able to discuss how you’ve used these tools in past roles will show you’re ready for the job.
✨Showcase Your Communication Skills
Since good verbal and written communication skills are essential, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to relay important information or coordinate with a team, and be ready to share those stories.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities, so come prepared with examples of how you’ve managed tasks or projects in the past. You might want to mention any experience with care plans or scheduling visits, as this will highlight your ability to handle the day-to-day functionality of a busy team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as managing conflicting priorities or handling unexpected changes in visit lists, and prepare your responses to demonstrate your critical thinking and adaptability.
