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- Tasks: Support our community nursing team with admin tasks and manage supplies.
- Company: Join the County Durham & Darlington NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while gaining valuable experience in a dynamic team.
- Qualifications: GCSEs in Maths and English, plus NVQ Level 3 or equivalent experience required.
- Other info: We encourage applications from diverse backgrounds to enhance our team.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Business Support Officer to work with our community nursing team based at Meadowfield Clinic in the Meadowfield area of Durham.
Main duties of the job:
- Provide support to the community nursing team and be a valued member of the team.
- Provide administrative support to a team of community nurses.
- Order supplies for the nursing teams.
- Convert referrals for the team within the system One.
- Accept electronic referrals into the team.
- Ensure sufficient supplies to enable the nurses to provide care to patients.
- Answer the phone, navigate the electronic systems the team uses, and file and scan documents.
Person Specification:
- Experience: Previous experience in a similar role.
- Knowledge: Knowledge of Systm One and Cardea.
- Special Skills and Knowledge: Able to use own initiative appropriately.
- Qualifications: Maths and English GCSE/equivalent & NVQ 3/equivalent knowledge or experience.
- Understanding: An understanding of County Durham and Darlington NHS Foundation Trust, its culture, strategic direction, achievements, and NHS standing.
- Special Requirements: Ability to communicate clearly and effectively, work as part of a team, work with minimal supervision, and maintain confidentiality.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Business Support Officer employer: CDDFT Charity
Contact Detail:
CDDFT Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the SystmOne system, as it's crucial for the role. Consider taking an online course or watching tutorial videos to get a good grasp of its functionalities.
✨Tip Number 2
Research the County Durham and Darlington NHS Foundation Trust thoroughly. Understanding their culture, strategic direction, and recent achievements will help you align your responses during the interview.
✨Tip Number 3
Practice your communication skills, as clear and effective communication is essential for this role. You might want to engage in mock interviews with friends or family to build confidence.
✨Tip Number 4
Be prepared to discuss how you can work both independently and as part of a team. Think of examples from your past experiences that demonstrate your ability to thrive in both situations.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight relevant experience and skills that match these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles, particularly within healthcare settings. Mention familiarity with systems like Systm One and Cardea, as this is crucial for the role.
Prepare Supporting Documents: Gather all necessary documents, including your GCSE certificates, NVQ qualifications, and any other relevant certifications. Ensure you can provide proof of your qualifications as stated in the person specification.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also demonstrates your understanding of the County Durham and Darlington NHS Foundation Trust's values and culture. Show enthusiasm for the role and how you can contribute to the community nursing team.
How to prepare for a job interview at CDDFT Charity
✨Know Your Role
Familiarise yourself with the specific duties of a Business Support Officer. Understand how your role supports the community nursing team and be ready to discuss how your skills align with these responsibilities.
✨Demonstrate Relevant Experience
Be prepared to share examples from your previous roles that showcase your administrative skills, particularly in healthcare settings. Highlight any experience with Systm One or similar systems, as this will be crucial for the position.
✨Showcase Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate how you can communicate effectively with both the nursing team and patients.
✨Research the Trust
Take some time to learn about County Durham and Darlington NHS Foundation Trust, its values, and its strategic direction. Being knowledgeable about the organisation will show your genuine interest and help you answer questions more effectively.
