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- Tasks: Support chefs in delivering top-notch catering services at a busy hospital.
- Company: Join a leading NHS subsidiary focused on non-clinical services.
- Benefits: Enjoy a pension scheme, night shift allowances, and flexible bank work opportunities.
- Why this job: Make a difference by providing quality meals to staff and visitors in a vibrant environment.
- Qualifications: Good literacy and numeracy skills; customer care experience preferred.
- Other info: Dynamic team atmosphere with opportunities for personal development and training.
The predicted salary is between 1200 - 1600 £ per month.
CDDFT are one of the largest integrated care providers in England serving a population of around 650,000 people. Acute hospital services are provided at Darlington Memorial Hospital and University Hospital of North Durham and Bishop Auckland Hospital is a centre for planned care. Community services are provided from six community hospitals alongside eighty other community based locations.
Synchronicity Care Limited (SCL) /CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDDServices provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT.
Main duties of the job
Summary of the Role: The Catering Assistant role is to support both regeneration chefs and other catering assistants in the provision of a highly professional catering service within the retail services at University Hospital of North Durham, both within the Retail restaurant and Coffee Shop. This role would be expected to follow the duties laid out by the Retail Service Supervisor in the day to day retail services to both staff and visitors and to ensure that a high quality and cost effective service at all times in a courteous manner.
Job responsibilities
- To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations.
- To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.
- Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.
- To operate the electronic tills and the handling of cash.
- To work within the coffee shop outlet after full training with the barista style machines.
- To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points (HACCP).
- Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.
- Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.
- To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.
- To comply with cleaning schedules as specified.
- To display a high standard of personal hygiene.
Communication
- Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors.
- To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information.
Human Resource Management
- Attend all relevant training for specified role.
- Completion of Level 2 Food Safety before commencement.
- Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.
- To ensure that policies and procedures are followed and adhered to.
Person Specification
- Special Skills and Knowledge: Able to work with minimal supervision following set procedures. Flexible approach to work and adaptable to change.
- Special Requirements: Natural & enthusiastic staff member. Knowledge of catering sector.
- Qualifications: A good standard of literacy and numeracy.
- Experience: Effective interpersonal skills. Customer care experience. Industry experience within catering services.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Retail Catering Assistant in North East employer: CDD Services (Synchronicity Care Ltd)
Contact Detail:
CDD Services (Synchronicity Care Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Catering Assistant in North East
✨Tip Number 1
Get to know the company! Research CDDFT and SCL to understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to catering and customer service. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing that Retail Catering Assistant role.
We think you need these skills to ace Retail Catering Assistant in North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Catering Assistant role. We want to see how you can contribute to our team at SCL, so don’t hold back on showcasing your relevant experience!
Show Your Enthusiasm: Let your passion for catering shine through in your application. We love seeing candidates who are genuinely excited about providing excellent service to staff and visitors. A little enthusiasm goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. Highlight your key achievements and skills without overcomplicating things.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CDD Services (Synchronicity Care Ltd)
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Retail Catering Assistant. Familiarise yourself with the duties like food preparation, customer service, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves dealing with staff and visitors, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled complaints or provided excellent service. This will demonstrate your ability to maintain high standards of service in a busy environment.
✨Emphasise Teamwork
The catering team works closely together, so highlight your ability to collaborate with others. Share examples of how you've successfully worked in a team before, especially in a catering or hospitality setting. This will show that you can contribute positively to the team dynamic.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or the company culture. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
