Transport Controller

We are a successful and independent waste management and recycling company, currently seeking an experienced Transport Controller to join our team. This is an exciting opportunity to be part of a dynamic, fast-paced depot that handles over 500 collections per day, utilising a diverse in-house fleet of Dustcarts, RoRos, Skips, and other commercial vehicles. Key Responsibilities: * Plan, route, and schedule vehicle movements to maximise efficiency and profitability. * Upload all collection data from PDAs to the central database accurately and on time. * Debrief drivers at the end of their shifts, ensuring all job and vehicle-related information is recorded. * Upload and manage driver tachograph data in line with compliance standards. * Monitor and record stock levels of containers held in storage. * Liaise with the Sales and Account Management teams to ensure operational needs are met. * Communicate with customers in the event of service delays or disruptions. * Log and track all driver defects, ensuring necessary action is taken swiftly. * Resolve customer complaints promptly and professionally. * Prepare and dispatch containers for delivery from the Storage Yard. * Accurately book jobs onto the system and ensure scheduling is up to date. * Build and maintain positive relationships with third-party contractors, especially during peak periods or for specialist services. Ideal Candidate Profile: * Proven experience in a similar transport or logistics coordination role, ideally within the waste or recycling sector. * Strong organisational and time-management skills, with the ability to prioritise in a fast-moving environment. * Confident communicator, capable of liaising across teams and with customers. * Ability to remain calm under pressure and take initiative to solve problems quickly. * IT literate, with experience using routing or transport management systems. * A focus on cost efficiency, safety, and delivering a high-quality service. What We Offer: * The opportunity to work with a committed, supportive team in a growing company. * A varied and rewarding role with room for professional development. * A workplace where your contribution makes a real difference every day. If you are currently in a similar role and looking for your next challenge in a fast-paced, team-oriented environment, we would love to hear from you. Apply now and become a part of a company that values professionalism, safety, and sustainability