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For Companies At a Glance
- Tasks: Support global IT operations and manage identity and access systems.
- Company: Join a leading Cybersecurity unicorn with a fast-growing platform.
- Benefits: Enjoy flexible working, generous holidays, and a £1,000+ remote office allowance.
- Why this job: Be the first IT Engineer in EMEA, gaining real ownership in a cutting-edge environment.
- Qualifications: 3+ years in IT roles, experience with Okta, AWS, and scripting languages required.
- Other info: Collaborate with a high-performing team in a remote-first culture focused on innovation.
The predicted salary is between 48000 - 64000 £ per year.
A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This company is a leader in the automation space. With strong investment, a fast-growing platform, and a world-class team, this is a rare opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company!
Why Join?
- Work for one of the most exciting cybersecurity companies in the world
- Be the first IT Engineer in EMEA with real ownership and autonomy
- Join a high-performing team in a remote-first, tech-driven environment
- Strong career development, benefits, and compensation package
The Role
You’ll play a key role in scaling and supporting global IT operations across EMEA. This is a hands-on role focused on infrastructure, identity and access, automation, and creating world-class internal systems. You’ll partner with product, security, and commercial teams while supporting a growing remote-first workforce and London office.
Key Responsibilities:
- Own identity and access management systems, including configuration and ongoing support of Okta, SSO, and IAM policies
- Identify and implement automation across user lifecycle management, SaaS provisioning, and IT workflows
- Provide IT support coverage during EMEA hours, collaborating closely with US-based teams
- Support the London office environment, ensuring a smooth in-person experience and managing Zoom Rooms and hardware
- Design and maintain internal documentation and support processes
- Collaborate with the security team to maintain a strong compliance and risk posture
- Build integrations and support systems across macOS, AWS, and cloud-based applications
What Does Success Look Like?
You’ll build scalable, secure, and efficient IT systems that support business growth across EMEA. You’ll elevate the employee experience, reduce manual tasks, and contribute to a best-in-class internal IT function.
Who We’re Looking For:
- 3+ years in a support, systems engineer, or IT manager role at a software vendor
- Experience with identity and access tools such as Okta and SSO
- Strong knowledge of AWS environments
- Proficiency in macOS and MDM tools (e.g., Kandji, JAMF)
- Ability to write custom solutions in Python or similar scripting language
- Experience working with APIs and no-code/low-code platforms (e.g., Okta Workflows, Tines, Tray.io)
- Familiarity with tools like Google Workspace, Slack, and Zoom
- A self-starter who enjoys working independently and solving complex problems
- Experience with infrastructure as code tools such as Terraform
- Background in contributing to the tech community via events, talks, or written content
Benefits Include:
- Flexible working and generous holiday policy
- £1,000+ annual remote office allowance
- Individual professional and personal development package
- A collaborative culture with a focus on innovation and inclusion.
Please note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application has been unsuccessful.
Senior Support Engineer employer: CD Recruitment
Contact Detail:
CD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Okta and AWS. Having hands-on experience or even a project showcasing your skills with these technologies can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the cybersecurity field, especially those who work with automation and IT support. Engaging in relevant online communities or attending industry events can help you gain insights and potentially get referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of complex issues you've resolved in previous roles. Be ready to discuss how you approached these challenges and the impact of your solutions during interviews.
✨Tip Number 4
Show your enthusiasm for the company's mission and values. Research their recent projects or initiatives in the cybersecurity space and be prepared to discuss how your skills align with their goals during your conversations with them.
We think you need these skills to ace Senior Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, systems engineering, and any specific tools mentioned in the job description, such as Okta, AWS, and macOS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cybersecurity and your understanding of the company's mission. Mention how your skills align with the responsibilities of the role, particularly in automation and identity management.
Showcase Relevant Projects: If you have worked on projects involving automation, identity access management, or cloud-based applications, include these in your application. Describe your role and the impact of your contributions to demonstrate your hands-on experience.
Highlight Soft Skills: In addition to technical skills, emphasise your ability to work independently, solve complex problems, and collaborate with teams. These soft skills are crucial for the role and should be evident in both your CV and cover letter.
How to prepare for a job interview at CD Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with identity and access management tools like Okta and SSO. Highlight specific projects where you've implemented automation or improved IT workflows, as this will demonstrate your hands-on expertise.
✨Understand the Company’s Vision
Research the cybersecurity unicorn's mission and recent developments in the industry. Being able to articulate how your skills align with their goals will show that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples from your past roles where you successfully managed IT challenges, particularly in a remote-first environment.
✨Demonstrate Your Collaborative Spirit
Since the role involves working closely with product, security, and commercial teams, be ready to discuss how you've effectively collaborated in previous positions. Share examples of how you’ve contributed to team success and supported cross-functional initiatives.
