At a Glance
- Tasks: Provide technical support and troubleshoot issues for field engineers.
- Company: Expanding engineering firm with a focus on innovation and growth.
- Benefits: Competitive salary, ongoing training, and career development opportunities.
- Other info: Office-based role with a supportive team and excellent career prospects.
- Why this job: Join a dynamic team and enhance your skills in a high-tech environment.
- Qualifications: Solid mechanical and electrical background with a passion for problem-solving.
The predicted salary is between 40000 - 45000 £ per year.
Join an expanding technical support team. Our client is investing heavily in the growth of its UK engineering operation and is looking for several Junior Remote Support Engineers to join a newly created technical support team based at its Watford Head Office. This is an excellent opportunity for engineers with a solid mechanical and electrical background who are looking to develop their careers within a highly technical environment supporting sophisticated automated equipment. You’ll receive ongoing training and work alongside experienced engineers while developing your skills across mechanical, electrical and software diagnostics.
The Role
You’ll provide first and second-line technical support to engineers working in the field, assisting with diagnostics, troubleshooting and technical problem resolution. Responsibilities include:
- Supporting field engineers with technical fault diagnosis
- Investigating mechanical, electrical and software issues
- Assisting with remote troubleshooting and machine diagnostics
- Escalating more complex technical issues where appropriate
- Logging technical information accurately
- Working closely with engineering and operations teams
- Continuously developing your product knowledge
Junior Support Engineer employer: CD RECRUITMENT LTD
As a Junior Support Engineer at our Watford Head Office, you'll be part of a dynamic and expanding technical support team dedicated to innovation and excellence. We pride ourselves on fostering a collaborative work culture that encourages continuous learning and professional growth, offering comprehensive training alongside seasoned engineers to enhance your skills in a supportive environment. With competitive salaries and a commitment to employee development, we provide a rewarding career path for those eager to make a meaningful impact in the engineering sector.
