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For Companies At a Glance
- Tasks: Be a trusted advisor in HR, supporting managers and driving people strategy.
- Company: Join CCW, the passionate voice for water consumers in England and Wales.
- Benefits: Enjoy a supportive hybrid work environment and professional development opportunities.
- Why this job: Make a real impact on public service and promote an inclusive culture.
- Qualifications: CIPD Level 5 or strong HR experience with knowledge of UK employment law.
- Other info: Dynamic role with opportunities for career growth and development.
Location: Birmingham or Cardiff
Contract: Full-time
Working Pattern: Blended working
Reporting to: Head of People
About CCW
CCW is the independent, passionate voice for water consumers across England and Wales. Every year, we help thousands of people by providing free, expert advice and resolving complaints with care, clarity and compassion. We champion consumer rights, deliver influential research, and work with governments, regulators and water companies to drive meaningful change. We are united by our values — Positive Energy, Respect for all, Innovative spirit, Delivery of our promises, and Engaged as one (PRIDE) — and expect all colleagues to bring these to life through their work.
About the Role
As our People Business Partner, you’ll be a trusted advisor to managers across CCW, providing expert HR guidance and supporting the delivery of our People Strategy. You’ll lead on employee relations, organisational change, workforce planning, recruitment, L&D, and policy development — helping us build an engaged, inclusive, high‑performing organisation. You will also line‑manage our People Co‑ordinator and help develop effective, people‑centred working practices across CCW.
Key Responsibilities
- Partner with managers to deliver effective people management and workforce planning
- Lead on employee relations cases and coach managers to build confidence
- Support organisational change, culture, wellbeing, and inclusion initiatives
- Lead recruitment, onboarding, talent and succession planning activities
- Maintain and update HR policies, ensuring legal and Civil Service alignment
- Analyse HR data to provide insights and drive informed decisions
- Build strong relationships with staff forums and trade unions
- Promote CCW’s PRIDE values and lead by example
About You
We’re looking for someone who has:
Essential:
- CIPD Level 5 (or working towards) and/or strong generalist HR experience
- Experience managing complex ER cases and supporting organisational change
- Confidence advising managers and influencing stakeholders at all levels
- Strong knowledge of UK employment law and HR best practice
- Excellent communication skills and emotional intelligence
- Ability to work proactively, manage priorities and maintain confidentiality
Desirable:
- Public sector, ALB or Civil Service experience
- Experience supporting HR policy development or L&D initiatives
Why Join Us?
A meaningful role with real impact on public service
Supportive hybrid working environment
Professional development and CIPD progression
Inclusive culture built around our PRIDE values
If you’re a proactive HR professional looking to make a difference in a purpose‑driven organisation, we’d love to hear from you. Apply today and help shape CCW’s people experience.
People Business Partner in Birmingham employer: CCW
Contact Detail:
CCW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Business Partner in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, like CCW's PRIDE values, and think about how you can demonstrate these in your responses.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experience and how it aligns with the role of People Business Partner. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to tailor your approach.
We think you need these skills to ace People Business Partner in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the People Business Partner role. Highlight your HR expertise, especially in employee relations and organisational change, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR and how your values align with our PRIDE principles. Be genuine and let your personality come through!
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage complex ER cases and support organisational change. We want to see how you’ve made an impact in previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the details about the role at your fingertips. We can’t wait to hear from you!
How to prepare for a job interview at CCW
✨Know Your Stuff
Make sure you brush up on your knowledge of UK employment law and HR best practices. Familiarise yourself with CCW's values and how they align with your own experiences. This will show that you're not just a good fit for the role, but also for the company culture.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed complex employee relations cases or led organisational change. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with Their Values
CCW is all about their PRIDE values. Think of ways you can demonstrate these values in your previous work. Be ready to discuss how you've promoted inclusivity, delivered on promises, or shown respect for all in your past roles.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to workforce planning or how they measure the success of their people initiatives. It shows you're genuinely interested and have done your homework!
