Support Service Team Leader – Welfare

Support Service Team Leader – Welfare

Full-Time On-site
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We are looking for a staff member with a flexible and adaptable approach to work to ensure that the charity can continue to go from strength to strength

This is an important role and part of a small team comprising three support staff (including the team leader).

Key functions include:

  • Supporting the Head of the charity.
  • Delivering an effective administration and support service to all staff including the casework team.
  • Working with the Board of Trustees including the co-ordination and servicing of meetings and events.
  • Ensuring a consistent and high quality ‘point of contact’ service to those members experiencing personal difficulty in their lives.
  • Supporting and developing the Support Staff in their role.

Candidates will be able to demonstrate the ability to use their own initiative, organise work effectively, prioritise their activities and have a strong understanding of, and commitment to, ensuring UNISON members receive the best possible service.

Candidates will have gained their knowledge or experience through working in a grant giving charity or not for profit organisation with similar aims and values.

UNISON Welfare is evolving so that it can continue to meet current and future demands and deliver services that reach out and provide support to more members.

The post involves occasional travel and work outside of the conventional working day. UNISON is a strong supporter of the work/life balance ethos and staff will take time off in lieu of work outside the normal working week.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Location: UNISON Centre, Euston Road, NW1 2AY

Contract type: Full time, Permanent

Weekly hours: 35

Starting salary: £42,360 per annum plus London Weighting allowance of £7170

Job reference: RMG/12

UNISON in numbers

  • UNISON has more than 1.3 million members and activists, making us one of Europe’s largest unions
  • More than 70% of our members are women
  • UNISON is spread over 12 UK regions
  • UNISON has more than 1,000 UNISON UK branches

Support Service Team Leader – Welfare employer: ccsunison

ccsunison is an attractive employer due to its commitment to employee development and the opportunity to make a real difference in the lives of public service workers. The collaborative work environment encourages innovation and growth, making it a fulfilling place to build a career.

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Contact Details:

ccsunison Recruitment Team