At a Glance
- Tasks: Lead and improve the Quality Management System to ensure top-notch product quality.
- Company: CCST, a leading UK manufacturer of carbon-ceramic brake discs for motorsport.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Join a culture of continuous improvement and innovation.
- Why this job: Make a real impact in quality management within the automotive industry.
- Qualifications: Experience in quality management and knowledge of IATF16949 standards required.
The predicted salary is between 45000 - 60000 £ per year.
About CCST
CCST is a UK manufacturer of carbon‑ceramic brake discs, supplying performance and motorsport markets. Our process runs through chemical vapour infiltration, or CVI, and it lives or dies on uptime. When a machine stops, the plan stops. That's why this role matters.
The Role
We need a Quality Manager to be responsible for leading and continually improving the Quality Management System (QMS) to ensure compliance with customer requirements, automotive industry standards, and regulatory obligations. The role will drive quality excellence throughout the organisation, ensuring products meet or exceed customer expectations while maintaining compliance with IATF16949, ISO9001, and customer‑specific requirements. The Quality Manager will lead internal quality teams, manage customer and supplier quality activities, support operational performance, and promote a culture of continuous improvement across the business.
What you’ll be doing
- Quality Management System (QMS)
- Maintain, develop, and improve the company’s Quality Management System in accordance with IATF16949, ISO9001, and customer‑specific requirements.
- Ensure ongoing compliance through effective management of policies, procedures, and quality documentation.
- Lead and coordinate external certification, customer, and regulatory audits.
- Manage internal audit programmes and ensure timely closure of audit findings.
- Monitor and report on quality performance metrics and KPIs.
- Customer Quality
- Act as the primary quality contact for customers.
- Manage customer complaints and warranty issues using structured problem‑solving methodologies.
- Lead root‑cause investigations using tools such as 8D, 5 Why, Ishikawa (Fishbone), PDCA.
- Ensure effective containment, corrective actions, and preventive measures are implemented.
- Support customer visits, audits, and quality reviews.
- Supplier Quality
- Work closely with suppliers to improve quality performance and reduce non‑conformances.
- Manage supplier quality issues and corrective action processes.
- Support supplier audits, assessments, and development activities.
- Monitor supplier performance through agreed KPIs and scorecards.
- Operational Quality
- Drive continuous improvement initiatives to reduce waste, defects, and variation.
- Support manufacturing teams in achieving production quality targets.
- Ensure robust implementation of core quality tools including APQP, PPAP, FMEA, MSA, SPC, Control Plans.
- Lead quality risk assessments and ensure effective mitigation strategies are in place.
- Leadership & Team Management
- Lead, coach, and develop the quality team to achieve departmental objectives.
- Promote a culture of quality, accountability, and continuous improvement throughout the business.
- Deliver training and awareness programmes relating to quality standards and customer requirements.
- Collaborate with cross‑functional teams including Operations, Engineering, Purchasing, and Supply Chain.
- Compliance & Continuous Improvement
- Ensure compliance with all relevant legal, customer, environmental, and health & safety requirements.
- Analyse quality data and identify opportunities for process improvement.
- Lead Lean and Six Sigma initiatives where applicable.
- Support new product introduction activities and customer launches.
About you
- Essential Experience
- Proven experience in a Quality Manager position within a manufacturing automotive environment.
- Extensive experience working with IATF16949 standards and audits.
- Strong knowledge of automotive quality core tools (APQP, PPAP, FMEA, MSA, SPC).
- Experience managing customer quality requirements for major OEMs and Tier 1 suppliers.
- Demonstrated success leading quality improvement initiatives and root‑cause investigations.
- Experience managing certification and customer audits.
- Leadership experience managing and developing teams.
- Essential Qualifications
- Degree or equivalent qualification in Engineering, Manufacturing, Quality, or related discipline.
- Lead Auditor qualification (IATF16949 and/or ISO9001).
- Strong working knowledge of automotive manufacturing processes.
- Desirable Qualifications
- Six Sigma Green Belt or Black Belt.
- Lean Manufacturing qualification.
- CQI membership or equivalent professional qualification.
- Skills & Competencies
- Excellent knowledge of IATF16949 requirements.
- Strong analytical and problem‑solving skills.
- Effective leadership and team management capability.
- Excellent communication and stakeholder management skills.
- Customer‑focused approach.
- Strong organisational and project management skills.
- Ability to influence and drive change across all levels of the organisation.
If this is something that sounds interesting to you, and you have the relevant skills and experience, please click ‘apply’.
Quality Manager in Knowsley employer: CCST Ltd.
At CCST, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets performance. Our commitment to employee growth is evident through continuous training opportunities and a culture that values teamwork and proactive problem-solving. Located in the heart of the UK manufacturing sector, we provide our engineers with the chance to work on cutting-edge technology while enjoying a supportive atmosphere that encourages both personal and professional development.
