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- Tasks: Drive new business growth by building strong client relationships and consulting on IT needs.
- Company: CCS Media, part of Advania UK, delivers innovative IT solutions across the UK.
- Benefits: Enjoy a competitive salary, monthly bonuses, pension scheme, and extra holiday on your birthday.
- Why this job: Join a dynamic team, receive industry training, and make an impact in tech sales.
- Qualifications: 6+ months in telesales or new business roles; strong communication and relationship-building skills required.
- Other info: Hybrid work model: 3 days in office, 2 days remote.
The predicted salary is between 20000 - 30000 £ per year.
Role – Telesales Account Manager
Location – Romford Office (3 days) / Hybrid (2 days WFH)
Salary – up to £25,000 (DOE) + Monthly Bonus + Industry Training & Development
Contract Type – Permanent
CCS Media (an Advania Company) are looking for a proactive Telesales Account Manager to join our Sales Team. You'll play a pivotal role in driving new business growth by building and maintaining strong clients relationships.
You shall leverage CCS Media's vast portfolio of technology products, solutions and services, to net new customers. We shall provide industry training for all new intakes making sure you are confident in consulting with customers on their IT requirements.
Key Responsibilities
- Develop and maintain strong relationships with net new clients
- Identify client needs and provide appropriate IT products, solutions and services
- Regularly review client accounts to ensure high levels of customer satisfaction and retention
- Proactively contact potential clients via phone, email, and other communication channels
- Conduct thorough research to identify new business opportunities
- Present and demonstrate CCS Media’s product and service offerings to clients
- Negotiate contracts and close sales to achieve individual
- Provide exceptional customer service and support to customers
- Handle client inquiries, issues, and complaints in a timely and professional manner
- Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system
- Analyse sales data to identify trends and opportunities for addition upsell / cross sell
- Work closely with other departments to ensure a seamless customer experience
- Participate in team meetings, training sessions, and sales events
Key Skills & Experience
- 6+ months experience within a telesales, outbound or new business role (any sector / industry)
- Excellent communication and interpersonal skills
- Ability to build and maintain long-term relationships with clients
- Good organisational and time management skills
- Proficiency in using CRM software and Microsoft Office Suite
- Self-motivated, proactive, and results-oriented
- Ability to work independently and as part of a team
- Resilience and ability to handle rejection and overcome obstacles
Benefits
- Pension scheme
- Life insurance
- Access to private GP consultations for you and your family.
- An extra day’s holiday on top of your usual entitlement on your birthday.
CCS Media, now part of the Advania UK family, is a trusted IT solutions provider delivering cutting-edge technology and services to businesses across the UK. Joining Advania enhances its ability to offer innovative and tailored IT solutions with expanded capabilities.
Now part of Advania UK, CCS Media strengthens its position as a leading IT solutions provider, offering clients a broader range of services and a deeper commitment to innovation and growth.
If you're interested in this role please apply to find out more…!
Or contact or
Telesales Account Manager employer: CCS Media Limited
Contact Detail:
CCS Media Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Account Manager
✨Tip Number 1
Familiarize yourself with CCS Media's product portfolio. Understanding the technology solutions and services they offer will help you confidently discuss how these can meet potential clients' needs during your conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role heavily relies on telesales, being able to articulate your thoughts clearly and persuasively will set you apart from other candidates.
✨Tip Number 3
Research the latest trends in IT solutions and sales strategies. Being knowledgeable about current market demands will not only boost your confidence but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 4
Network with professionals in the telesales and IT sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations that could enhance your application.
We think you need these skills to ace Telesales Account Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Telesales Account Manager. Highlight your experience in building client relationships and driving sales in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in telesales or outbound roles. Emphasize your communication skills, ability to handle rejection, and any experience with CRM software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and technology. Mention specific examples of how you've successfully built client relationships and achieved sales targets in the past.
Show Enthusiasm for Training: Express your eagerness to participate in the industry training offered by CCS Media. Highlight your willingness to learn and adapt to new technologies and solutions.
How to prepare for a job interview at CCS Media Limited
✨Research the Company
Before your interview, take some time to learn about CCS Media and its offerings. Understanding their portfolio of technology products and services will help you demonstrate your interest and knowledge during the conversation.
✨Showcase Your Communication Skills
As a Telesales Account Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've successfully built relationships with clients in the past.
✨Prepare for Role-Specific Questions
Expect questions related to telesales and client management. Think of examples from your previous experience where you identified client needs and provided solutions, as well as how you handled objections or rejections.
✨Demonstrate Your Proactivity
CCS Media values proactive individuals. Share instances where you took the initiative to reach out to potential clients or went above and beyond to ensure customer satisfaction. This will highlight your self-motivation and results-oriented mindset.
