Business Development Manager – UK Midlands | CCS1241
Birmingham, United Kingdom
Full Time
Location: UK Midlands, field-based / hybrid
Territory: Birmingham, Coventry, Derby, Nottingham, Leicester and surrounding areas
Reporting To: COO
Contract Type: Full-time, Permanent
Travel: Regular travel throughout the Midlands, with occasional wider UK travel
We are looking for a driven and commercially minded Business Development Manager to grow CCS's presence across the UK Midlands.
This is a hands-on, new-business sales role. You will identify potential clients, generate your own leads, build relationships with decision-makers and convert opportunities into profitable cleaning contracts.
You will manage the full sales cycle, from prospecting and initial meetings through site surveys, pricing, proposals, negotiations and contract award. Working closely with Commercial and Operations, you will ensure that proposed services are commercially viable and that new contracts are handed over effectively for mobilisation.
The role offers the opportunity to build and develop your own regional territory within an established European business.
Key Responsibilities
New Business Development
- Develop and execute a regional sales plan to grow CCS across the Midlands.
- Identify target companies and decision-makers across retail, office, industrial, logistics, hospitality and other suitable sectors.
- Generate leads through direct outreach, networking, referrals, LinkedIn and local business connections.
- Arrange client meetings, conduct site visits and build long-term relationships.
- Identify tender opportunities and convert qualified prospects into new cleaning contracts.
- Prepare and present tailored proposals, negotiate commercial terms and protect contract profitability.
Sales Pipeline and Performance
- Build and maintain a strong pipeline of qualified opportunities.
- Manage opportunities from initial contact through to contract award.
- Maintain accurate CRM records, including expected contract value, next steps and sales forecasts.
- Monitor sales activity, conversion rates and pipeline progress against agreed targets.
- Identify opportunities to expand CCS’s presence within target sectors and locations.
Client Solutions and Operational Handover
- Understand client requirements, service expectations and existing cleaning arrangements.
- Conduct site surveys and gather the information needed for accurate costing and proposals.
- Work with Commercial and Operations to develop practical, profitable service solutions.
- Ensure proposed service scopes, staffing, productivity assumptions and mobilisation requirements are clearly defined.
- Coordinate a structured handover to Operations following contract award and support the early mobilisation period where needed.
Internal Collaboration
- Work closely with Sales, Commercial, Marketing, Operations, Finance and other support teams.
- Share market intelligence, competitor insights and client feedback.
- Contribute to tenders, presentations and sector-specific sales materials.
- Follow up on marketing-generated leads and collaborate on opportunities across the wider CCS business.
Qualifications & Skills
- Proven experience in B2B sales, business development or contract-services sales.
- A track record of generating leads, developing a sales pipeline and winning new business.
- Strong prospecting, presentation, negotiation and relationship-management skills.
- Commercial awareness, including pricing, contract value and gross margin.
- Ability to understand client requirements and translate them into practical service proposals.
- Experience using CRM systems and maintaining accurate sales forecasts.
- Confident user of Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
- Full UK driving licence and willingness to travel regularly throughout the Midlands.
- Experience in commercial cleaning, facilities management or another contracted service industry.
- Existing contacts within the Midlands facilities management, property or commercial sectors.
- Experience selling to multi-site organisations across retail, office, logistics, industrial or hospitality environments.
- Experience managing tenders and framework submissions.
- Understanding of TUPE, service mobilisation and labour-led contracts.
Personal Profile
A proactive, commercially minded and organised sales professional with a strong drive to win new business. Confident engaging with decision-makers, building lasting relationships and managing a regional sales pipeline independently.
A practical approach, strong follow-up and close collaboration with Operations are essential to securing profitable contracts that can be delivered successfully.
What CCS Offers
- Performance-related commission or bonus.
- Company car or car allowance, subject to the agreed package.
- Mobile phone and laptop.
- Support from CCS Sales, Commercial, Marketing and Operations teams.
- Access to established sales tools, presentations and case studies.
- The opportunity to build and own a high-potential regional territory.
- Career-development opportunities within a growing European business.
Ready to take the next step in your sales career? Join CCS and help us grow across the UK.
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Business Development Manager – UK Midlands | CCS1241 in Birmingham employer: CCS Cleaning
Join a vibrant cleaning services company in Belfast, where we value our team members and their contributions to creating clean and welcoming spaces. With a supportive work culture that prioritises training and development, you'll have the opportunity to grow your skills while making a meaningful difference in the community. Enjoy flexible part-time hours and the satisfaction of seeing the immediate impact of your work.
