At a Glance
- Tasks: Manage customer accounts and optimise cash flow while resolving payment issues.
- Company: Join CCR, a growing company in the UK with a collaborative spirit.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement opportunities.
- Why this job: Be part of a dynamic team making a real impact on financial processes.
- Qualifications: Degree in Finance or related field and experience in accounts receivable.
The predicted salary is between 30000 - 40000 £ per year.
Join CCR – Be Part of Our Growth Journey in the UK.
The Commercial Support Analyst is responsible for managing and collecting outstanding customer balances, reducing overdue receivables, and supporting cash flow optimization. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal stakeholders and customers to resolve payment issues efficiently.
Key Responsibilities
- Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding invoices.
- Contact customers via phone and email to follow up on overdue balances.
- Recommend credit holds or escalations when necessary.
- Support month-end closing activities related to AR and collections.
- Investigate and resolve payment discrepancies, disputes, and billing issues.
- Collaborate with Sales, Customer Service, and Finance teams to address and resolve account concerns.
- Prepare and distribute aging reports and provide insights on overdue accounts.
- Maintain accurate and up-to-date records of collection activities in the system.
- Contribute to process improvements to enhance efficiency and reduce DSO.
Qualifications & Experience
- Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience).
- 2-5 years of experience in accounts receivable or collections.
- Experience working with ERP systems (e.g., SAP, Oracle, or similar).
- Strong understanding of AR processes, credit management, and cash application (or cash collection).
- Excellent communication and negotiation skills.
- High attention to detail and strong problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused mindset with professional communication skills.
- Strong analytical and organizational capabilities.
- Ability to handle difficult conversations and drive resolution.
- Team player with cross-functional collaboration skills.
- Results-oriented with a focus on reducing overdue balances.
Commercial Support Analyst (hybrid) - Abingdon, UK employer: CCR Commercial Refrigeration
At CCR, we pride ourselves on fostering a dynamic and inclusive work environment that encourages professional growth and collaboration. As a Commercial Support Analyst in Abingdon, you will benefit from our commitment to employee development, competitive remuneration, and a hybrid working model that promotes work-life balance. Join us and be part of a team that values your contributions and supports your career journey in a thriving sector.
Contact Details:
CCR Commercial Refrigeration Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Analyst (hybrid) - Abingdon, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and accounting sectors. You never know who might have a lead on a role that’s perfect for you, especially for positions like the Commercial Support Analyst.
✨Tip Number 2
Prepare for those interviews by brushing up on your communication skills. Practice explaining how you've managed customer accounts and resolved payment issues in the past. We want to see you shine!
✨Tip Number 3
Don’t forget to showcase your analytical skills! Be ready to discuss how you’ve used data to improve processes or reduce overdue balances. This is key for roles focused on cash flow optimisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at CCR.
We think you need these skills to ace Commercial Support Analyst (hybrid) - Abingdon, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in accounts receivable and collections. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Commercial Support Analyst position and how your background makes you a perfect fit for our team.
Show Off Your Communication Skills:Since this role requires strong communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors – attention to detail is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CCR Commercial Refrigeration
✨Know Your Numbers
Before the interview, brush up on your understanding of accounts receivable and cash flow optimisation. Be ready to discuss specific metrics you've improved in previous roles, as this will show your analytical skills and results-oriented mindset.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively resolved payment issues or disputes in the past. Practise articulating these experiences clearly, as it will demonstrate your ability to handle difficult conversations.
✨Familiarise Yourself with ERP Systems
If you have experience with ERP systems like SAP or Oracle, be sure to mention it. If not, do a bit of research on how these systems work and be prepared to discuss how you would adapt to using them in your new role.
✨Collaborative Mindset
This role requires working closely with various teams. Think of examples where you've successfully collaborated with others to resolve account concerns or improve processes. Highlighting your teamwork skills will show that you're a great fit for their culture.
