At a Glance
- Tasks: Manage customer accounts and optimise cash flow by collecting outstanding balances.
- Company: Join CCR, a growing company in the UK with a focus on teamwork.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for growth and collaboration.
- Why this job: Make a real impact by improving cash flow and resolving customer issues.
- Qualifications: Degree in Finance or related field and experience in accounts receivable.
The predicted salary is between 30000 - 40000 £ per year.
Join CCR - Be Part of Our Growth Journey in the UK. The Commercial Support Analyst is responsible for managing and collecting outstanding customer balances, reducing overdue receivables, and supporting cash flow optimization. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal stakeholders and customers to resolve payment issues efficiently.
Key Responsibilities
- Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding invoices
- Contact customers via phone and email to follow up on overdue balances
- Recommend credit holds or escalations when necessary
- Investigate and resolve payment discrepancies, disputes, and billing issues
- Collaborate with Sales, Customer Service, and Finance teams to address and resolve account concerns
- Prepare and distribute aging reports and provide insights on overdue accounts
- Maintain accurate and up-to-date records of collection activities in the system
- Support month-end closing activities related to AR and collections
- Contribute to process improvements to enhance efficiency and reduce DSO
Qualifications & Experience
- Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience)
- 2 - 5 years of experience in accounts receivable or collections
- Experience working with ERP systems (e.g., SAP, Oracle, or similar)
- Strong understanding of AR processes, credit management, and cash application
- Excellent communication and negotiation skills
- High attention to detail and strong problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
Key Competencies
- Customer-focused mindset with professional communication skills
- Strong analytical and organizational capabilities
- Ability to handle difficult conversations and drive resolution
- Team player with cross-functional collaboration skills
- Results-oriented with a focus on reducing overdue balances
Commercial Support Analyst in Abingdon employer: CCR Commercial Refrigeration
At CCR, we pride ourselves on fostering a dynamic and inclusive work environment that encourages professional growth and collaboration. As a Commercial Support Analyst, you will benefit from our commitment to employee development, competitive remuneration, and a supportive culture that values teamwork and innovation. Located in the heart of the UK, we offer unique opportunities to engage with diverse clients while contributing to our mission of optimising cash flow and enhancing customer relationships.
Contact Details:
CCR Commercial Refrigeration Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Analyst in Abingdon
✨Tip Number 1
Get to know the company inside out! Research CCR's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their growth journey.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common scenarios with a friend or family member. This will help you feel more confident when discussing payment issues and collaborating with teams.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to optimising cash flow.
We think you need these skills to ace Commercial Support Analyst in Abingdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in accounts receivable and collections. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Commercial Support Analyst position and how your background makes you a perfect fit for our team.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can articulate their thoughts well!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CCR Commercial Refrigeration
✨Know Your Numbers
Before the interview, brush up on your understanding of accounts receivable and cash flow optimisation. Be ready to discuss specific metrics you've managed in previous roles, like DSO (Days Sales Outstanding) or overdue balances. This shows you’re not just familiar with the concepts but have practical experience.
✨Showcase Your Communication Skills
Since this role requires strong communication, prepare examples of how you've effectively resolved payment issues or disputes in the past. Think about times when you had to negotiate or handle difficult conversations, and be ready to share those stories during the interview.
✨Collaborate Like a Pro
Highlight your ability to work with different teams, such as Sales and Customer Service. Prepare examples of how you’ve collaborated with others to resolve account concerns or improve processes. This will demonstrate that you can thrive in a cross-functional environment.
✨Attention to Detail is Key
Be prepared to discuss how you maintain accurate records and manage multiple priorities. You might even want to bring along a sample report or two from your previous roles to illustrate your attention to detail and organisational skills. This will help you stand out as a candidate who takes pride in their work.
