At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding invoices.
- Company: Join a dynamic team focused on optimising cash flow and customer relations.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Make a real impact by improving cash flow and resolving customer payment issues.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 € per year.
The Commercial Support Analyst is responsible for managing and collecting outstanding customer balances, reducing overdue receivables, and supporting cash flow optimization. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal stakeholders and customers to resolve payment issues efficiently.
Responsibilities
- Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding invoices.
- Contact customers via phone and email to follow up on overdue balances.
- Recommend credit holds or escalations when necessary.
- Support month-end closing activities related to AR and collections.
- Investigate and resolve payment discrepancies, disputes, or billing issues.
- Collaborate with Sales, Customer Service, and Finance teams to address and resolve account concerns.
- Prepare and distribute aging reports and provide insights on overdue accounts.
- Maintain accurate and up-to-date records of collection activities in the system.
- Contribute to process improvements to enhance efficiency and reduce DSO.
Qualifications
Commercial Support Analyst employer: CCR (Carrier Commercial Refrigeration)
As a Commercial Support Analyst at our company, you will thrive in a dynamic work environment that values collaboration and innovation. We offer competitive benefits, a supportive culture that encourages professional growth, and opportunities to enhance your skills while making a meaningful impact on our financial operations. Located in a vibrant area, our workplace fosters a sense of community and teamwork, making it an excellent choice for those seeking a rewarding career.
Contact Detail:
CCR (Carrier Commercial Refrigeration) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and customer service sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into the company culture.
✨Tip Number 2
Prepare for those interviews by brushing up on your communication skills. Practice explaining how you’ve managed customer accounts and resolved payment issues in the past. We want you to shine when discussing your experience!
✨Tip Number 3
Show off your attention to detail! Bring examples of how you’ve improved processes or reduced overdue receivables in previous roles. We love seeing candidates who can back up their claims with real-life results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in the commercial support space.
We think you need these skills to ace Commercial Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing customer accounts and collections. We want to see how your skills align with the responsibilities of the Commercial Support Analyst role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at CCR (Carrier Commercial Refrigeration)
✨Know Your Numbers
As a Commercial Support Analyst, you'll be dealing with customer accounts and outstanding balances. Brush up on your financial knowledge and be ready to discuss how you've managed similar tasks in the past. Highlight any specific metrics or improvements you've achieved in previous roles.
✨Communication is Key
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with customers or internal teams to resolve payment issues. This will show that you can handle the collaborative aspect of the job.
✨Attention to Detail Matters
In this position, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, especially when it comes to managing accounts and resolving discrepancies. You might even want to bring along a few examples of how your meticulous nature has led to successful outcomes.
✨Show Your Problem-Solving Skills
The ability to investigate and resolve payment discrepancies is a big part of the job. Think of specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive approach and ability to think critically under pressure.
