Contact Centre - Senior Sales Manager (90k OTE) in Manchester

Contact Centre - Senior Sales Manager (90k OTE) in Manchester

Manchester Full-Time 75000 - 90000 £ / year (est.) No working from home possible
CCP

At a Glance

  • Tasks: Lead and develop a team of Sales Managers to drive performance and accountability.
  • Company: Join a well-established financial services brand in the heart of Manchester.
  • Benefits: Competitive salary with OTE up to £90,000 and a supportive work culture.
  • Other info: Dynamic role with opportunities for professional growth and development.
  • Why this job: Make a significant impact by leading large sales teams and driving data-led decisions.
  • Qualifications: Experience managing 50+ FTE sales teams and a strong coaching background.

The predicted salary is between 75000 - 90000 £ per year.

CCP are partnering with a leading, well-established financial services brand based in Manchester City Centre to appoint a Senior Sales Manager. This is a pivotal leadership role for a highly experienced operator who has led large-scale sales functions (circa 50+ FTE) and has a proven track record of managing managers, not just frontline teams.

This role is designed for a commercially sharp, data-led sales leader who combines:

  • Deep experience leading large, multi-layered sales teams (50+ FTE)
  • Proven success in managing and developing Sales Managers
  • A strong background in sales coaching, performance uplift, and capability building
  • A highly analytical mindset, with the ability to interpret data, spot trends early, and drive decisive action
  • Exceptional attention to detail in pipeline, KPI, and performance management

What you’ll be responsible for:

  • Leadership of Leaders: You will directly lead a team of Sales Managers, holding them to account for performance while developing their capability to lead their own teams effectively. This is a role for someone who is comfortable operating one level removed from the front line, influencing through others at scale.
  • Data-Driven Performance Management: Own and drive all core sales KPIs across the function. You will use data as your primary decision-making tool—identifying performance gaps, forecasting risks, and implementing targeted interventions to ensure consistent delivery against targets.
  • Coaching & Capability Building: Act as a coach of Sales Managers, embedding high-performance habits, structured coaching frameworks, and a culture of continuous improvement across the wider sales organisation.
  • Balanced Hands-On Leadership: While this is not a frontline selling role, you will be close enough to the numbers and activity to step in when required, ensuring standards remain consistently high across the operation.
  • Culture & Accountability: Build a high-accountability, high-support environment where performance is expected, measured, and continuously improved—without losing sight of engagement and team culture.
  • Customer & Commercial Focus: Ensure all activity remains commercially sound and customer-focused, balancing short-term performance with long-term value creation.

Who this role is for: This opportunity is best suited to a senior sales leader who has:

  • Led at least 50+ FTE sales teams
  • Managed and developed other managers as direct reports
  • Operated in a high-performance, KPI-driven environment
  • A strong bias toward data, structure, and measurable outcomes
  • A coaching style that drives performance through clarity, accountability, and empowerment

If this sounds aligned with your experience at scale, we’d welcome your application. We aim to respond to all applicants within 72 hours.

Contact Centre - Senior Sales Manager (90k OTE) in Manchester employer: CCP

Join a leading financial services brand in the heart of Manchester City Centre, where you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a strong focus on data-driven performance management and a commitment to coaching, this role offers an exceptional opportunity to lead and inspire a team of Sales Managers while enjoying competitive remuneration and a vibrant city atmosphere.

CCP

Contact Details:

CCP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Contact Centre - Senior Sales Manager (90k OTE) in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend events, and engage on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their values, culture, and recent news. We want you to walk in feeling confident and ready to show how you can lead their sales team to success!

Tip Number 3

Practice your pitch! You’ll want to articulate your experience in leading large teams and driving performance. We suggest doing mock interviews with friends or mentors to refine your delivery and ensure you hit all the key points.

Tip Number 4

Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We’re all about making connections, so let them know you’re keen to join their team!

We think you need these skills to ace Contact Centre - Senior Sales Manager (90k OTE) in Manchester

Leadership Skills
Sales Management
Coaching Skills
Performance Management
Data Analysis
KPI Management
Analytical Mindset

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Sales Manager role. Highlight your experience leading large sales teams and managing managers, as this is key for us. Use specific examples that showcase your achievements in a data-driven environment.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for coaching and developing others, and how you've driven performance improvements in past roles. Keep it engaging and relevant!

Showcase Your Analytical Skills:Since we’re looking for someone with a strong analytical mindset, make sure to include examples of how you've used data to drive decisions and improve sales performance. This will help us see your capability in action.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at CCP

Know Your Numbers

As a Senior Sales Manager, you'll need to demonstrate your analytical skills. Brush up on key sales metrics and be ready to discuss how you've used data to drive performance in previous roles. Show them you can spot trends and make data-driven decisions.

Leadership Experience is Key

Prepare examples that highlight your experience in leading large teams and developing other managers. Be specific about the challenges you faced and how you overcame them. This role is all about leadership, so make sure your stories reflect that.

Coaching Philosophy

Think about your coaching style and how it has impacted your teams. Be ready to share your approach to building high-performance habits and how you've fostered a culture of continuous improvement. They’ll want to see how you empower others to succeed.

Cultural Fit Matters

Research the company culture and think about how your values align with theirs. Be prepared to discuss how you build accountability while maintaining team engagement. They’re looking for someone who can balance performance with a positive work environment.