At a Glance
- Tasks: Provide exceptional customer service and build strong relationships with clients.
- Company: Join a growing, successful company in a dynamic market.
- Benefits: Competitive salary, uncapped commission, company pension, and exciting events.
- Other info: Work Monday to Friday with occasional Saturday shifts; apply today!
- Why this job: No two days are the same; thrive in a fast-paced environment with growth opportunities.
- Qualifications: Excellent communication, negotiation skills, and attention to detail required.
The predicted salary is between 30030 - 30030 £ per year.
CCP are delighted to partner with a growing, successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based.
As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication.
Salary: £30,030 Bonus: Uncapped commission
Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm
Start Date: TBC
Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives.
What You'll Need:
- Excellent professional communication skills with the ability to maintain customer relationships.
- Strong negotiation skills for positive and successful outcomes.
- Attention to detail with updating customer records accurately.
- Confident and resilient in handling difficult conversations.
If you're looking for a role where no two days are the same, you're driven and can handle a busy workload in a company with exciting growth plans, please apply today!
This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Collections Telephone Agent in Truro employer: CCP Recruitment
Join a dynamic and expanding team at our Head Office in Truro, where we prioritise exceptional customer service and foster a supportive work culture. With competitive salaries, uncapped commission, and a range of benefits including a company pension and performance bonuses, we are committed to your professional growth and success. Experience a workplace where every day brings new challenges and opportunities for development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Telephone Agent in Truro
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, role-play some tricky scenarios with a friend. This will boost your confidence and help you handle those difficult conversations like a pro.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we aim to respond within 72 hours, so you won't be left hanging for long!
We think you need these skills to ace Collections Telephone Agent in Truro
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about providing exceptional customer service, make sure your application highlights your professional communication skills. We want to see how you can foster strong relationships and keep things clear and consistent!
Demonstrate Your Negotiation Prowess:This position requires strong negotiation skills, so don’t shy away from sharing examples of successful outcomes you've achieved in the past. We love seeing how you can turn a tough conversation into a win-win situation!
Attention to Detail is Key:When updating customer records, accuracy is crucial. In your application, mention any experiences where your attention to detail made a difference. We appreciate candidates who take pride in their work!
Be Confident and Resilient:Handling difficult conversations is part of the job, so let us know how you've managed challenging situations before. We’re looking for someone who can stay calm under pressure and keep things moving forward!
How to prepare for a job interview at CCP Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collection Account Executive inside out. Familiarise yourself with the company’s values and how they approach customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to communication and negotiation skills. Think about examples from your past experiences where you've successfully handled difficult conversations or maintained strong customer relationships. This will help you articulate your thoughts clearly during the interview.
✨Show Off Your Resilience
As a Collection Account Executive, you'll need to handle tough situations. Be prepared to discuss how you've dealt with challenging customers in the past. Highlight your ability to stay calm under pressure and turn a negative experience into a positive outcome.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, growth plans, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
