At a Glance
- Tasks: Handle customer enquiries and resolve issues with a professional touch.
- Company: Supportive organisation focused on excellent customer experiences.
- Benefits: Competitive salary, hybrid working after probation, and a friendly team environment.
- Other info: Exciting career growth opportunities in a dynamic office setting.
- Why this job: Join a growing team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28517 - 28517 £ per year.
Location: Harlow, Essex
Salary: £28,517 per annum
Start Date: 7th September 2026
Hours: Full Time, Monday to Friday (37.5 hours per week)
Shift Pattern: Rotating weekly: Week 1: 8:00am – 4:30pm / Week 2: 9:30am – 6:00pm
Working Pattern: Office-based during training and probation, with hybrid working available after successful completion of the 6-month probation period.
We're looking for Customer Service Advisors to join a growing customer operations team based in Harlow. This is a fantastic opportunity to join a supportive organisation where delivering an excellent customer experience is at the heart of everything they do. This is a busy, office-based role where you'll handle a variety of customer enquiries, investigate issues, provide updates, and work closely with internal teams to ensure every customer receives a professional and efficient service.
What You'll Be Doing
- Handling inbound customer enquiries over the phone.
- Taking ownership of customer queries from initial contact through to resolution.
- Investigating customer issues and gathering relevant information.
- Updating CRM systems and maintaining accurate customer records.
- Liaising with internal teams.
Customer Service Advisor x8 in Essex employer: CCP Recruitment
Join a dynamic and values-driven financial services provider in the heart of Central Manchester, where your expertise as a Sales Executive will be valued and rewarded. With a strong focus on employee growth, a supportive work culture, and the opportunity to transition to a hybrid working model after six months, this role offers not just a job, but a meaningful career path. Enjoy competitive salaries, a steady stream of inbound leads, and the chance to make a real impact on customers' financial wellbeing.
