Collections Telephone Agent in Cornwall

Collections Telephone Agent in Cornwall

Cornwall Full-Time 28200 - 28500 £ / year (est.) No working from home possible
CCP Recruitment LTD

At a Glance

  • Tasks: Provide exceptional customer service and build strong relationships with clients.
  • Company: Join a successful and growing company in the heart of Truro.
  • Benefits: Enjoy a competitive salary, uncapped commission, and exciting company events.
  • Other info: Dynamic office environment with opportunities for growth and development.
  • Why this job: Make a real impact by helping customers while developing your negotiation skills.
  • Qualifications: Excellent communication and negotiation skills are a must.

The predicted salary is between 28200 - 28500 £ per year.

CCP are delighted to partner with a growing, successful company who are a successful business within their market. We’re currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based.

As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication.

Salary: £30,030 Bonus: Uncapped commission

Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm required to work 1 in 4 Saturdays 9am to 1pm

Start Date: TBC

Benefits: Company Pension, performance bonus, yearly bonus, paid company events incentives.

What You’ll Need:

  • Excellent professional communication skills with the ability to maintain customer relationships.
  • Strong negotiation skills for positive and successful outcomes.
  • Attention to detail with updating customer records accurately.
  • Confident and resilient in handling difficult conversations.

If you’re looking for a role where no two days are the same, this could be the opportunity for you.

Collections Telephone Agent in Cornwall employer: CCP Recruitment LTD

Join a dynamic and supportive team at our Truro Head Office, where we prioritise employee growth and development. As a Collections Telephone Agent, you'll enjoy a competitive salary with uncapped commission, alongside a comprehensive benefits package that includes a company pension and performance bonuses. Our vibrant work culture fosters collaboration and encourages meaningful relationships, making it an excellent place for those seeking a rewarding career in customer service.

CCP Recruitment LTD

Contact Details:

CCP Recruitment LTD Recruitment Team

We think you need these skills to ace Collections Telephone Agent in Cornwall

Customer Service
Communication Skills
Negotiation Skills
Attention to Detail
Relationship Management
Resilience
Conflict Resolution