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- Tasks: As a Retentions Advisor, you'll engage with customers to retain their loyalty and satisfaction.
- Company: Join a dynamic team in Aylesbury, focused on customer success and retention.
- Benefits: Enjoy a hybrid work model, competitive salary, and commission opportunities.
- Why this job: This role offers a chance to develop communication skills and make a real impact on customer relationships.
- Qualifications: No specific qualifications required; just bring your passion for helping others!
- Other info: Must be available to start by the end of May and pass a background check.
The predicted salary is between 24000 - 25000 £ per year.
Salary: £24,000 to £25,000 per annum (+ Commission)
Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)
Logistics: Hybrid (WFH: 4 days, Office: 1 day - Wednesday)
Office: Aylesbury, Buckinghamshire
Start Date: Must be available to start by the end of May.
All successful candidates are subject to a background check before commencing employment for this role.
Retentions Advisor employer: CCP Recruitment Limited
Contact Detail:
CCP Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retentions Advisor
✨Tip Number 1
Familiarise yourself with our company values and mission. As a Retentions Advisor, you'll be representing us, so understanding what we stand for will help you connect with our team and customers.
✨Tip Number 2
Brush up on your communication skills. In this role, you'll need to effectively engage with customers, so practice active listening and clear articulation to demonstrate your ability to handle conversations smoothly.
✨Tip Number 3
Research common retention strategies and customer service techniques. Being knowledgeable about these can give you an edge in discussions during the interview process, showing that you're proactive and well-prepared.
✨Tip Number 4
Prepare some questions to ask us during the interview. This shows your interest in the role and helps you gauge if we're the right fit for you, making it a two-way conversation rather than just an interview.
We think you need these skills to ace Retentions Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Retentions Advisor. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or sales roles. Emphasise any achievements related to retention or customer satisfaction.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Retentions Advisor and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CCP Recruitment Limited
✨Understand the Role
Make sure you have a clear understanding of what a Retentions Advisor does. Familiarise yourself with the responsibilities and skills required for the role, as well as the company's values and mission.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as how you would handle customer objections or retain clients. Practising your responses can help you feel more confident.
✨Showcase Your Communication Skills
As a Retentions Advisor, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and articulate your thoughts clearly.
✨Highlight Your Sales Experience
If you have previous experience in sales or customer service, be sure to highlight it. Discuss specific examples where you successfully retained customers or increased sales, as this will show your potential value to the company.
