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- Tasks: As a Retentions Advisor, you'll engage with customers to enhance their experience and loyalty.
- Company: Join a dynamic team in Aylesbury, focused on customer satisfaction and retention.
- Benefits: Enjoy a hybrid work model, competitive salary, and commission opportunities.
- Why this job: This role offers a chance to develop communication skills and make a real impact on customer relationships.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Must be available to start by the end of May and undergo a background check.
The predicted salary is between 24000 - 25000 £ per year.
Interested in learning more about this job? Scroll down and find out what skills, experience and educational qualifications are needed.
Salary: £24,000 to £25,000 per annum (+ Commission)
Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)
Logistics: Hybrid (WFH: 4 days, Office: 1 day - Wednesday)
Office: Aylesbury, Buckinghamshire
Start Date: Must be available to start by the end of May.
All successful candidates are subject to a background check before commencing employment for this role.
Retentions Advisor employer: CCP Recruitment Limited
Contact Detail:
CCP Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retentions Advisor
✨Tip Number 1
Familiarise yourself with our company values and mission. Understanding what drives us at StudySmarter will help you align your answers during the interview, showcasing that you're a great fit for our team.
✨Tip Number 2
Brush up on your communication skills. As a Retentions Advisor, you'll need to effectively engage with customers. Practising active listening and clear articulation can set you apart from other candidates.
✨Tip Number 3
Prepare for role-play scenarios. We often assess how candidates handle customer interactions. Think about common retention challenges and how you would address them to demonstrate your problem-solving abilities.
✨Tip Number 4
Research the latest trends in customer retention strategies. Being knowledgeable about industry practices can give you an edge in discussions and show your commitment to the role.
We think you need these skills to ace Retentions Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retentions Advisor. Familiarise yourself with the skills and experience required for the role to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or sales in your CV. Use specific examples that demonstrate your ability to retain customers and handle objections effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your skills align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CCP Recruitment Limited
✨Understand the Role
Make sure you have a clear understanding of what a Retentions Advisor does. Familiarise yourself with the responsibilities and skills required for the role, as this will help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Retentions Advisor, strong communication skills are essential. Prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled customer complaints or retention issues before. Highlight your problem-solving skills and how you can turn a negative experience into a positive one.
✨Research the Company
Take some time to learn about the company’s values, culture, and products. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals.
